Product Quality Specialist

RemX | The Workforce Experts; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

RemX | The Workforce Experts is seeking a hands-on Product Quality Specialist to support incoming inspections, customer returns, quality investigations, and change management across manufacturing and operations. You will be the product quality subject matter expert, partnering with production teams to ensure adherence to standards.

The ideal candidate brings 5+ years in electronics or hardware manufacturing, strong problem-solving, and hands-on training experience.

Qualifications

• 5+ years of electronics, hardware manufacturing, or assembly experience.
• Experience with quality control, incoming inspection, and product returns.
• Knowledge of CAPA, root cause analysis, and product change management.
• Familiarity with ERP systems.
• Strong mechanical aptitude and problem-solving skills.
• Associate degree or equivalent technical experience preferred.

Responsibilities

• Perform incoming quality inspections
• Investigate customer returns and RMAs
• Conduct root cause analysis and support CAPA activities
• Maintain quality documentation and change notices
• Support product configuration and kitting
• Train production staff on new products and quality procedures

Skills

Quality control

Incoming inspection

CAPA

Root cause analysis

Product change management

Continuous improvement

Education

Associate degree

Tools

ERP systems

Job description

We are seeking a hands-on Product Quality Specialist to support incoming inspections, product returns, quality investigations, and product change management. This role serves as a key product expert and partner to manufacturing and operations teams.

Responsibilities

• Perform incoming quality inspections
• Investigate customer returns and RMAs
• Conduct root cause analysis and support CAPA activities
• Maintain quality documentation and change notices
• Support product configuration and kitting
• Train production staff on new products and quality procedures

Qualifications

• 5+ years of electronics, hardware manufacturing, or assembly experience
• Experience with quality control, incoming inspection, and product returns
• Knowledge of CAPA, root cause analysis, and product change management
• Familiarity with ERP systems
• Strong mechanical aptitude and problem-solving skills
• Associate degree or equivalent technical experience preferred

Ideal Candidate

• Takes ownership and follows through
• Hands-on, proactive, and self-motivated
• Strong attention to detail
• Enjoys training and supporting others
• Thrives in a fast-paced environment

Key Skills:

Quality Control, Incoming Inspection, Product Returns, CAPA, Root Cause Analysis, Product Change Management, ERP Systems, Continuous Improvement.