Product Quality Engineer

Paycom; Shelbyville (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

On-Site Health Clinic

Tuition Reimbursement

US Department of Labor Apprenticeship 

Comprehensive Healthcare Benefits

401(k) with Company Match

Annual Profit Incentive Program

Job summary

Ryobi Die Casting (USA), Inc. in Shelbyville, Indiana is seeking a quality professional to lead customer and supplier quality initiatives across die casting, machining, and finishing operations.

You will manage data collection, drive 8D, CAR and PAR processes, and train field representatives while supporting continuous improvement at the plant and with customers. The role emphasizes building trusted partnerships, presenting detailed reports to customers, and mentoring RDC staff to uphold

Qualifications

• Requires Technical degree or equivalent experience in quality fields.
• 3+ years of work experience in quality or related roles.
• Experience leading 8D, CAR and PAR activities and reporting.

Responsibilities

• Direct customer and supplier quality functions across die casting, machining and finishing operations.
• Monitor customer rejects and complaints; compile and share data internally.
• Develop and maintain trusted customer partnerships through regular communication and support.
• Train and mentor Ryobi Quality Representatives in the field.
• Lead on-site support visits to customer and supplier plants as needed.
• Drive continuous improvement projects and safety compliance across RDC facilities.

Skills

Quality Assurance

Customer Liaison

Data Analysis

Education

Technical Bachelor's degree

Technical Associate's degree + 1 year experience

Job description

Job SummaryYou'll direct customer and supplier quality functions, managing data collection from both internal and external partners. This role involves building trust-based partnerships with customers, conducting technical investigations, and driving continuous improvement across our die casting, machining, and finishing operations.Essential FunctionsAddress product issues (die casting, machining, finishing) at our facility and at the customer's siteMonitor customer rejects and complaints; compile and distribute data internallyDevelop and maintain trusted partnerships with customers through regular communication and supportTrain and mentor Ryobi Quality Representatives in the field as assignedAssist with process and quality training for RDC personnelConduct and track progress of 8D, CAR, and PAR reportsPresent and explain reports in detail to customers; support 8D champion with developmentVisit customer and supplier plants as needed for on-site support and assessmentDevelop, train, and direct quality methods and best practicesComply with all RDC safety and company policiesPerform special projects and other duties as assignedQualificationsMinimum of one of the following:Technical Bachelor's degreeTechnical Associate's degree plus 1 year of work experience3 years of work experienceWhy Ryobi?Ryobi Die Casting (USA), Inc. is a leading provider in the die casting market for the global automotive industry. We specialize in the manufacturing of aluminum castings (transmissions, subframes, and more) for diverse organizations, with our biggest consumers being Ford, GM, Toyota, and Honda. Our Shelbyville, Indiana campus employs over 1,000 people dedicated to producing high-quality parts delivered ontime. This commitment has been recognized through our Excellence in Delivery and Quality and General Motors Supplier of the Year awards.As a member of the Ryobi team, you will play a large role in producing high-quality, technically complex aluminum casting products for the automotive industry. We believe in partnering with our community and fostering relationships to ensure collective success.Benefits for Full-Time EmployeesOn-Site Health Clinic (no-cost access for all employees)Tuition ReimbursementUS Department of Labor Apprenticeship Programs (Company Paid)Comprehensive Healthcare BenefitsEmployee Tool Purchase PlanCompany-Paid UniformsAnnual Profit Incentive Program401(k) with Company MatchOur Total Rewards program focuses on the overall health and financial well-being of our associates, providing market-competitive benefits to address the needs of our workforce and their families.Ryobi Die Casting (USA), Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.