Product Quality and Recovery Associate

IKEA; Canton Charter Township (MI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Generous paid time off, holiday and S?

WiselyPay - earned wages up to two

Parental leave

Co-worker discount

Pet insurance

Education assistance

Safety shoe reimbursement

Telehealth visits

Dental and vision plans

Job summary

IKEA Canton Township, MI is seeking a Product Recovery Associate to support sustainability initiatives and maximize product value. You will minimize damages, repackage and reassemble items, and present As-Is products with compelling pricing to attract customers.

Join a team that helps maintain IKEA’s high quality perception while prioritizing sustainability and a culture that embraces diversity and co-worker wellbeing.

Qualifications

• Retail experience and understanding of customer needs.
• Ability to assess waste management and sustainability principles.
• Experience working in a customer- and commerce-oriented business.

Responsibilities

• Minimize internal damages or other costs related to IKEA products.
• Repackaging and assembly to give products a second chance.
• Present IKEA products in As-Is with strong commercial expression and pricing.
• Support quality efforts to improve customers' perceived quality of IKEA products.
• Always consider sustainability impact when recovering products.
• Support IKEA culture and inclusivity in the workplace.

Skills

Retail experience

Furniture assembly

Sustainability knowledge

Customer/commercial experience

Job description

WHAT YOU'LL BE DOING DAY TO DAY

• Retail experience.
• Knowledge of how to build quality IKEA furniture.
• Knowledge of waste management and sustainability principles.
• Experience working in a customer and commercial-oriented business.

• Every day, we’re using and wasting more energy and resources than ever before, and this isn’t good news for the planet. At IKEA, we’d like to create more from less. Because we know that when we produce less waste, we’ll be able to leave a cleaner, healthier planet to the generations to come.
• As a Product Recovery Associate, contributing to the recovery and sustainability work in the store, you will:
• Contribution in minimizing all internal damages or other costs related to IKEA products.
• Take necessary action on products to give them a second chance, such as repackaging and assembly.
• Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
• Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products.
• Always consider the sustainability impact when deciding when and how to recover products.
• Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

JOB TYPE: Product Quality Recovery & Furniture builder. BENEFITS ELIGIBLE: Yes. HOURS: 34-40hrs a week.

The pay range for this role is $ 17.58-24.83 based on Ikea equivalent years of experience.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

TOGETHER AS A TEAM

We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!

The starting rate/ salary for this position ranges from 17.58 USD to 24.83 USD and will be based on relevant work experience.