Product Portfolio Strategy & Operations Lead

JP Morgan Chase; Wilmington (DE); On-site; USD 120,000 - 160,000; Full time

Job summary

JP Morgan Chase is seeking a Product Portfolio Operations Manager within the Chief Technology Office to drive connectivity strategies across the product space and create structures that enhance coordination across product lines. You will influence senior leaders and lead portfolio governance, with a focus on delivering strategic outcomes through data-driven insights.

The role emphasizes systems thinking, cross-functional collaboration, and change-management practices to align priorities and

Qualifications

• 5+ years of experience or equivalent expertise in program management or performance optimization
• Proven ability to manage and implement operational effectiveness initiatives
• Proven ability to operate within the product development life cycle and agile methodologies
• Strong planning and organizational skills with experience managing complex programs or projects across multiple stakeholders
• Demonstrated systems thinking and problem-solving skills with the ability to evaluate complex, interconnected business and technology challenges
• Experience using data analytics and visualization to develop insights and support strategic decision-making
• Strong communication and influencing skills with the ability to engage senior leaders and drive alignment without direct authority
• Technical acumen and the ability to understand and communicate within complex global technology environments
• Understanding of financial fundamentals, including financial and resource considerations within portfolio or product environments
• Experience supporting portfolio management, governance, operating model, or organizational change initiatives
• Experience applying change management practices in complex organizations

Responsibilities

• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
• Operates as an internal consulting partner, influencing and enabling product line and portfolio leaders while portfolio ownership and accountability remain with those leaders
• Supports portfolio management and governance processes, including strategic intent, prioritization, and quarterly product line reviews
• Partners with senior technology leaders and cross-functional stakeholders to translate strategic priorities into coordinated actions and drive alignment without direct authority
• Applies systems thinking, data analysis, and visualization to synthesize complex information and provide actionable insights that support portfolio decision-making
• Supports change management efforts by helping stakeholders navigate evolving operating models, priorities, and ways of working

Skills

Program management

Performance optimization

Operational excellence

Agile methodologies

Planning and organization

Systems thinking

Data analytics and visualization

Communication and influencing

Technical acumen

Job description

JP Morgan Chase is seeking a Product Portfolio Operations Manager within the Chief Technology Office to drive connectivity strategies across the product space and create structures that enhance coordination across product lines. You will influence senior leaders and lead portfolio governance, with a focus on delivering strategic outcomes through data-driven insights.

The role emphasizes systems thinking, cross-functional collaboration, and change-management practices to align priorities and