Product Performance Engineer: Drive Quality with Data

Volvo Car Germany GmbH; Ridgeville (SC); On-site; USD 83,000 - 154,000; Full time

Job summary

Volvo Cars Americas Quality Organization is seeking a Product Performance Engineer to analyze data sources, identify quality deviations, and serve as the liaison between Sweden and the Volvo Cars USA community until issues are resolved.

You will evaluate critical quality concerns, define deviations, and develop interim service solutions while collaborating across regions. Occasional domestic and international travel is required.

Qualifications

• Retailer technical support experience preferred.
• Strong data analysis with a solution-oriented mindset.
• Bachelor’s degree in engineering.
• Automotive repair and engineering experience is a plus.

Responsibilities

• Identify emerging quality deviations before they become large issues.
• Evaluate and report potentially critical quality concerns and incidents to the Volvo Cars Central teams.
• Define, quantify, and prioritize product deviations from the region based on all data sources.
• Find, analyze, and leverage data to improve the quality situation in the Americas.
• Perform deep warranty analysis to better understand the scope of identified issues.
• Provide the markets with technical information on quality deviations using all channels.
• Develop interim service solutions and repair instructions when applicable.

Skills

Retailer technical support

Communicate technical information

VIDA/DSA/DRO/PIE/CANalyzer/INCA

MS Office

Data analysis

Cross-functional collaboration

Strong communication

Process automation

Willingness to travel

Education

Bachelor’s degree in engineering

Tools

VIDA

DSA

DRO

PIE

CANalyzer

INCA

Job description

Volvo Cars Americas Quality Organization is seeking a Product Performance Engineer to analyze data sources, identify quality deviations, and serve as the liaison between Sweden and the Volvo Cars USA community until issues are resolved.

You will evaluate critical quality concerns, define deviations, and develop interim service solutions while collaborating across regions. Occasional domestic and international travel is required.