Global Product Performance & Quality Engineer

Volvo Car Germany GmbH; Northern (KY, SC); Hybrid; USD 83,000 - 154,000; Full time

Job summary

Volvo Cars in the Americas region seeks a Product Performance Engineer to improve customer experiences by analyzing data and driving quality improvements. The role reports to the Technical Engineering Division and collaborates with Volvo Cars USA and Sweden teams to reach timely resolutions.

This position requires strong data analysis, routine cross-functional communication, and willingness to travel internationally.

Qualifications

• Retailer technical support experience preferred.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Strong data analysis and a solution-oriented mindset.
• Excellent communication and cross-functional collaboration skills.
• Willingness to travel domestically and internationally.

Responsibilities

• Identify emerging quality deviations before they become large issues.
• Evaluate and report critical quality concerns to Volvo Cars Central teams.
• Define, quantify, and prioritize product deviations by region.
• Analyze data to improve quality in the Americas.
• Perform warranty analysis to understand issue scope.
• Provide markets with technical information on quality deviations.
• Develop interim service solutions and repair instructions when applicable.

Skills

Data analysis

Communication

Cross-functional teamwork

Automation mindset

Travel flexibility

Education

Bachelor's degree in relevant engineering field

Tools

VIDA

DSA

DRO

PIE

CANalyzer

INCA

Job description

Volvo Cars in the Americas region seeks a Product Performance Engineer to improve customer experiences by analyzing data and driving quality improvements. The role reports to the Technical Engineering Division and collaborates with Volvo Cars USA and Sweden teams to reach timely resolutions.

This position requires strong data analysis, routine cross-functional communication, and willingness to travel internationally.