Product & Partnerships Enablement Specialist

Member Driven Technologies; Farmington Hills (MI); Híbrido; USD 70 000 - 75 000; Tempo integral

Resumo da oferta

Member Driven Technologies is seeking a Product & Partnership Operations Specialist in Farmington Hills, MI. The role focuses on organizing product and partner information, responding to internal inquiries, and maintaining pricing references and documentation.

It supports Product Management, Strategic Partnerships, Training, and Sales teams to reduce friction and improve efficiency. The position requires strong organizational skills, excellent communication, and experience with Microsoft

Qualificações

• High school graduate or equivalent.
• Two years of college training in business, or an equivalent amount of experience in operations and practices.
• BS in business related field or equivalent amount of experience (preferred).
• 2–5 years of experience in operations, product support, business operations, project coordination, or a related role.

Responsabilidades

• Serve as a primary point of contact for internal product-related inquiries, resolving questions using documentation or routing appropriately.
• Maintain a centralized product inventory, including product status, ownership, lifecycle stage, pricing references, and partner details.
• Maintain and update internal product documentation, including product overviews, capabilities, limitations, FAQs, and integration notes.
• Collect, organize, and distribute vendor and product materials such as release notes, updates, roadmaps, and security documentation.
• Maintain internal pricing reference documentation in coordination with Product and Partnerships teams.
• Prepare and distribute internal product updates and enablement materials to Sales, Client Success, and other MDT Teams.
• Support product launches by ensuring documentation and internal readiness materials are complete and accessible.
• Maintain templates, playbooks, and standardized documentation used by Product and Training teams.
• Tabulates and analyses client feedback.
• Maintain internal documentation and profiles for Premier Partners, Emerging Solutions, and other key partners.
• Coordinate partner material updates and ensure internal teams have current and accurate information.

Conhecimentos

Organizational skills

Written & verbal comms

Cross-team collaboration

Documentation tools

Formação académica

Bachelor's degree in business

2 years of college training

Ferramentas

Microsoft 365

SharePoint

Descrição da oferta de emprego

Member Driven Technologies is seeking a Product & Partnership Operations Specialist in Farmington Hills, MI. The role focuses on organizing product and partner information, responding to internal inquiries, and maintaining pricing references and documentation.

It supports Product Management, Strategic Partnerships, Training, and Sales teams to reduce friction and improve efficiency. The position requires strong organizational skills, excellent communication, and experience with Microsoft