Product Owner Salesforce - Forecasting & AI

Thomson Reuters; United States; Remote; USD 80,000 - 130,000; Full time

Job summary

An established industry player is looking for a Product Owner to spearhead Salesforce solutions that enhance sales effectiveness and streamline business operations. This role involves collaborating with various stakeholders to translate business needs into actionable product requirements while owning the product lifecycle from ideation to deployment. You'll champion Agile methodologies and leverage data-driven insights to optimize product performance. Join a dynamic team that values innovation and is committed to shaping the future of AI-driven solutions in the legal and compliance sectors. Your contributions will help create a more transparent and inclusive future.

Benefits

Flexible vacation

Mental Health Days

Retirement savings

Tuition reimbursement

Employee incentive programs

Work from anywhere for up to 8 weeks

Paid volunteer days

Access to Headspace app

Qualifications

• 5-7 years of experience as a Product Owner or similar role.
• Proven expertise in Salesforce Sales Cloud and system customization.

Responsibilities

• Act as liaison between stakeholders and technical teams for Salesforce solutions.
• Define product roadmap and manage product backlog for Salesforce CRM.

Skills

Salesforce Sales Cloud

Agile methodologies

Stakeholder management

Problem-solving

Sales performance analytics

Communication skills

Forecasting

AI-driven sales enablement

Education

Bachelor's degree

Master's degree

Tools

Salesforce CRM

Sales AI solutions

Job description

We are seeking a Product Owner Salesforce - Forecasting & AI to join our team. You will play a critical role in leading and executing Salesforce solutions to enhance sales effectiveness and business operations. You will collaborate closely with stakeholders, technology teams, and business leaders to deliver high-value CRM solutions, ensuring they align with organizational goals and customer needs.

About the Role:

In this opportunity as a Product Owner Salesforce, you will:

• Act as the primary liaison between business stakeholders and technical teams, translating business needs into detailed product requirements.

• Define and maintain a comprehensive product roadmap for Salesforce CRM solutions, prioritizing initiatives based on business impact and customer value.

• Work closely with engineering, sales, marketing, and operations teams to deliver high-quality features and enhancements.

• Lead the product backlog, ensuring clarity in user stories, acceptance criteria, and prioritization based on business objectives.

• Own the end-to-end product lifecycle, from ideation and development to deployment and continuous improvement.

• Use data-driven insights to evaluate product performance, drive key improvements, and measure the success of Salesforce implementations.

• Champion Agile methodologies, facilitating sprint planning, backlog grooming, and daily stand-ups with cross-functional teams.

• Stay up to date with Salesforce trends, AI-driven sales enablement, and emerging technologies to drive innovation.

About You:

You’re a fit for the role of Product Owner Salesforce if you have:

• Bachelors / Masters degree required.

• 5–7 years of experience as a Product Owner, Product Manager, or in a similar role within Salesforce CRM-focused initiatives.

• The role requires the candidate to work from 2 PM to 11 PM IST.

• Proven expertise in Salesforce Sales Cloud and other Salesforce products, with experience in system customization, process automation, Forecasting and AI.

• Strong understanding of sales processes, pipeline management, and sales performance analytics.

• Ability to work in a fast-paced environment, managing multiple initiatives and prioritizing effectively.

• Hands-on experience with Agile frameworks and methodologies such as Scrum and Kanban.

• Excellent communication, stakeholder management, and problem-solving skills.

• Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, or Sales Cloud Consultant) are highly preferred.

• Experience working with Sales AI solutions and analytics tools is a plus.

• Bachelor's or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field.

What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.