Product Owner I

Global Payments Inc.; Jeffersonville (IN); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Global career growth

Learning opportunities

Supportive team

Community initiatives

Employee assistance program

Recognition program

Benefits page

Job summary

Global Payments Inc. is seeking a Product Owner I in the United States to bridge product strategy and technical delivery. You will decompose features into user stories, write acceptance criteria, and ensure the backlog is well‑defined for delivery teams.

You’ll partner with Product Managers, Designers, Engineering Leads, and QA to align scope with release plans. You’ll manage story sequencing, validation of ready criteria, and contribute to estimation, planning, and documentation while guiding

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 4+ years of relevant experience.
• Experience writing user stories and acceptance criteria.
• Experience in business analysis or product ownership in a software product organization.
• Direct experience decomposing features into actionable stories and acceptance criteria.

Responsibilities

• Owns and manages the development team backlog including stories, bugs, tasks, technical debt, and feature decomposition.
• Collaborates with Product Designers to embed UX specs into story acceptance criteria.
• Maintains the team Definition of Ready and acts as final authority on functional acceptance for stories.
• Manages backlog sequencing and alignment with deadlines, capacity, and dependencies.
• Manages feature flags and works with Release Management on rollouts and observability.

Skills

Backlog management

User stories

Acceptance criteria

Agile delivery

Stakeholder collaboration

Education

Bachelor’s Degree

Business/CS/IS degree or related field

Tools

Jira

Confluence

Job description

Job Description

Ready to take your career global?

The Product Owner I serves as a tactical bridge between product strategy and technical execution, translating product vision into clearly defined, deliverable work items. Owns the decomposition of product features into user stories with functional acceptance criteria, business rules, and testable behaviors. Ensures development teams have everything they need to build the right thing, the right way, at the right time. Partners closely with Product Managers, Product Designers, Engineering Leads, and QA to maintain a healthy, prioritized backlog and drive features from definition through release verification. Operates as the day-to-day decision-maker on scope, story sequencing, and functional completeness within the team’s delivery workflow.

What you’ll own:

• Owns and manages the development team’s backlog as the primary working inventory for delivery, including stories, bugs, tasks, technical debt, and feature decomposition work. Decomposes PM-defined Features into individual user stories, ensuring complete coverage of approved scope across child work items. Authors’ story-level functional acceptance criteria including observable behaviors, boundary logic, conditional variants, UX copy, field validations, and error states that are specific, testable, and unambiguous. Partners with Development Leads on high-level story mapping, backlog sequencing, and execution planning to align delivery with release timelines, capacity, and dependencies.

• Collaborates with Product Designers to embed high-fidelity UX specifications, annotated mockups, and interaction behaviors into story acceptance criteria. Ensures design intent is fully captured at the story level so engineering teams can execute without ambiguity. Partners with Engineering throughout technical review, architecture validation, and estimation, incorporating technical feedback before stories enter development.

• Owns and enforces the team Definition of Ready, validating that every story entering a development pod has locked functional acceptance criteria, annotated UX, technical review sign-off, and feature flag documentation. Serves as the final functional acceptance authority on individual stories, with Product Manager in partnership on major or high-risk features.

• Maintains and prioritizes the team backlog including stories, bugs, tasks, and tech debt in partnership with the Product Manager and Engineering Lead. Ensures story order and timing align with committed deadlines, delivery capacity, and cross-team dependencies. Presents stories during refinement ceremonies and participates in Monthly Planning, Release Verification, Support Triage, and Backlog Prioritization sessions.

• Manages feature flag lifecycle at the story level, including documentation of flag states, creation of cleanup tickets after release, and coordination with Release Management on staged rollout configurations. Supports observability and monitoring requirements for high-risk features by partnering with Engineering to define success metrics and alerting thresholds where applicable.

• Collaborates with other Product Owners across teams when features span multiple domains, ensuring consistent scope coverage, dependency alignment, and synchronized delivery timelines. Assists Technical Writing and Learning teams with documentation and user‑facing guides as features move toward general availability.

What you’ll bring:

• Bachelor’s Degree

• Relevant Experience or Degree in Business, Computer Science, Information Systems, or a related field; combination of relevant training and or experience in lieu of degree

• Typically, minimum 4 years relevant experience

• Experience in business analysis, product ownership, or a similar role within a software product organization

• Direct experience writing user stories, acceptance criteria, and functional specifications

It’s a bonus if you have the following:

• Experience working in an Agile delivery environment such as Scrum or Kanban with hands‑on backlog management responsibilities

• Experience in payments, POS, or fintech product domains

• Experience with Jira and Confluence for backlog management and documentation

• Prior experience collaborating directly with UX or Product Design teams to translate mockups into functional requirements

• CSPO, PSPO, or equivalent Product Owner certification

Our perks - what we’ll bring for you:

We know it’s bigger than just your career. It’s your life and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

• A competitive salary and benefits package that recognizes your contribution

• Opportunities to grow your skills and build your career within a global business

• Access to learning, development and on‑the‑job experiences that expand your expertise

• A supportive, inclusive team environment where your ideas and input matter

• Time to give back through community and charity initiatives

• A global employee assistance program to support your wellbeing

• Recognition through a global platform that celebrates your achievements.

• https://jobs.globalpayments.com/en/why-global-payments/benefits/

About the team:

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.