Product Owner, Digital Self-Service Travel

Delta Air Lines, Inc.; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company contributions up 到

Vacation time for new hires

Paid personal time

Paid holidays

Parental leave

Health benefits

Flight privileges

Career development

Discounts and perks

Job summary

Delta Air Lines, Inc. is seeking a Product Owner for Prepared Traveler to ensure customers can complete transactions on delta.com and the mobile app. You will drive new features from ideation to launch, align with stakeholders, and measure performance across Delta's digital channels.

You will lead IT, UX, and business teams, translate business needs into execution plans, define success criteria, and continuously optimize product experiences to support Delta's strategic pillars.

Qualifications

• Three years previous experience as a Product Analyst, Product Owner, Product Manager or similar position.
• Understanding of Product Management, Development, Design principles and Agile methodology.
• Ability to juggle multiple projects and influence without formal authority.

Responsibilities

• Discover functional gaps and identify opportunities for roadmaps based on market research, customer and Res Specialist feedback, reviewing customer sessions, defect logs, and web analytics data.
• Lead IT developers, UX designers, and cross-functional business teams to deliver initiatives.
• Prioritize development, build out product roadmap, complete testing, and triage defects and escalations.
• Define success criteria and metrics of new product experiences, complete post-implementation analysis, and perform ongoing optimization.
• Take general business requirements and develop technical execution plan to deliver required projects.
• Ensure delivery of high-quality product improvements that meet business objectives.

Skills

Product management

Agile methodology

Stakeholder management

Communication skills

Education

High school diploma or GED

Job description

Delta Air Lines, Inc. is seeking a Product Owner for Prepared Traveler to ensure customers can complete transactions on delta.com and the mobile app. You will drive new features from ideation to launch, align with stakeholders, and measure performance across Delta's digital channels.

You will lead IT, UX, and business teams, translate business needs into execution plans, define success criteria, and continuously optimize product experiences to support Delta's strategic pillars.