Product Owner, Digital Product Management

Apex Systems; Austin (TX); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Everforth Apex seeks a Product Owner for Digital Product Management in Austin, TX (Hybrid). You will manage features, client journeys, and platforms that assess login validity, focusing on authentication techniques and fraud.

You will drive roadmaps, collaborate with UX, tech and business partners, define stories with acceptance criteria, and reporting. Prior experience in online security, federated identity, SSO, and agile development is required.

Qualifications

• Bachelor’s degree in CS, engineering, or business is required.
• PM experience with online security, authentication, fraud, or digital identity is required.
• Experience with federated identity and single sign-on implementations; agile product development and user testing.

Responsibilities

• Build and articulate feature and channel roadmaps to drive group priorities.
• Lead product discovery with UX, tech, and business partners to design and hone solutions.
• Create and define product stories with acceptance criteria for delivery.
• Develop deep customer insights from data and research teams.
• Collaborate with vendors for platform support and roadmaps.
• Identify risks and implement controls across solutions.
• Own online identity management and authentication systems in collaboration with partners.
• Create release plans with the scrum team and other lines of business.
• Develop reporting on key business indicators and production support metrics.

Skills

Communication

Presentation

Analytical skills

Agile methods

User testing

Federated identity

Single sign-on

Education

Bachelor’s degree in CS/Engineering/Business

Tools

OAuth

OIDC

Job description

Product Owner, Digital Product Management

Job#: 3054778

Location: Austin, Texas (Hybrid)

Role Overview

This role is responsible for managing product features, client journeys, and application platforms used to assess the validity of client logins. The team focuses on industry best practices and emerging authentication techniques, technologies, and systems. This position involves educating channel owners and end‑clients on authentication techniques and related fraud through various forms of content and presentations.

Key Responsibilities

• Build and articulate a feature, product, and channel roadmap to drive group priorities.
• Lead product discovery activities and collaborate with UX, tech, and business partners to design and hone solutions.
• Create and define product stories with acceptance criteria based on client needs and work with the tech team for successful delivery.
• Develop a deep understanding of customers by leveraging data, existing studies, and working with research teams.
• Interact with vendors for platform support, product upgrades, and to influence their roadmaps.
• Explore, evaluate, and propose technologies and techniques that fit the needs of various channels.
• Identify risks in current and proposed solutions, recommend resolutions, and implement controls.
• Work with technology partners, vendors, and other product managers to create and implement online identity management and authentication systems.
• Create release plans in coordination with the scrum team and other lines of business.
• Develop reporting on key business indicators and production support metrics to monitor performance.
• Build trusted relationships through clear communication with various stakeholders.
• Provide first-line support to internal stakeholders to resolve client escalations.

Required Qualifications

Education: A Bachelor’s degree in computer science, engineering, or business is required.

Experience: Prior product management experience with online security, authentication, fraud, or digital identity is required. Candidates must have previous experience with federated identity and single sign-on implementations, along with documented experience in agile product development and user testing.

Skills: This role requires strong communication, presentation, and analytical skills with attention to detail. The ability to influence and drive outcomes is necessary.

Preferred Qualifications

• Experience with OAuth and OIDC.
• Experience within the Financial Services industry.
• A strong interest in our industry.
• Comfortable dealing with ambiguity.

Benefits Overview

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Equal Opportunity Employer

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

ADA Accommodation

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Transparency in Coverage

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

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