Product Owner - Device Software

Focus; Alpharetta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Focus in Alpharetta, GA is seeking a Senior Device Software Product Owner to bridge Device Product Management and Software Engineering, owning the end-to-end mobile app feature portfolio for connected hardware devices.

You will drive user retention and NPS through continuous feature delivery, quality management, and data-driven optimization, partnering with Marketing, Customer Success, and Sales to enable launches.

Qualifications

• Bachelor's degree in CS, Software Engineering, Business, or related field or equivalent professional experience.
• 2+ years in product management, preferably as Product Owner, with ownership of shipped consumer features post-launch.
• 2+ years in Agile/Lean environments (Scrum, Kanban, SAFe), writing user stories, and managing sprint backlogs.
• Experience defining, instrumenting, and reporting on product performance metrics.
• Strong analytical, problem-solving, and cross-functional communication skills; highly organized and detail-oriented.

Responsibilities

• Own end-to-end device features in the mobile app from vision to post-launch iteration.
• Maintain and prioritize a feature backlog to maximize user retention and NPS.
• Gather competitive intelligence and feedback from alpha/beta groups.

Skills

Product Management

Agile methodologies

Analytics & KPIs

Cross-functional communication

Education

Bachelor's degree in CS/Engineering/related

Tools

Azure DevOps

Figma

Job description

The Senior Device Software Product Owner bridges Device Product Management and Software Engineering to translate long-term product strategies into actionable software deliverables. This role owns the end-to-end mobile app feature portfolio for connected hardware devices, driving user retention and NPS through continuous feature delivery, quality management, and data-driven optimization.

Key Responsibilities

Feature Portfolio & Strategy

• End-to-End Ownership: Own all new and existing device features in the mobile app-from initial vision and requirements through user stories, execution, launch, and post-launch iteration.

• Backlog & Prioritization: Maintain and prioritize a feature backlog focused on driving maximum lift to user retention and NPS.

• Competitive & User Research: Gather competitive intelligence, participate in product strategy sessions, and manage feedback from alpha/beta test groups.

Agile Execution & Quality

• Story & Release Management: Translate complex features into concise user stories with acceptance criteria; manage sprint planning, backlog refinement, and user acceptance testing (UAT).

• Metrics & KPIs: Define success metrics before development begins; measure post-release performance and iterate until target KPIs are met.

• Bug Triage & Quality: Serve as the quality owner by triaging and prioritizing bug fixes to ensure engineering resolves critical issues first.

• Risk Mitigation: Identify potential launch impediments, proactively resolve sprint blockers, and lead release planning.

Stakeholder Alignment & Communication

• Voice of the Customer: Represent customer needs directly to software engineering teams in daily stand-ups and agile ceremonies.

• Cross-Functional Enablement: Partner with Marketing, Customer Success, and Sales to build enablement materials, launch support assets, and feature documentation.

• Stakeholder Reporting: Proactively communicate progress, delivery timeframes, decisions, and risks to leadership.

Success Metrics

• Increased user retention tied to the in-app device experience.

• Higher Net Promoter Score (NPS) driven by device software usability and feature performance.

Qualifications

Required

• Education & Experience: Bachelor's degree in CS, Software Engineering, Business, or related field (or equivalent professional experience).

• Product Management: 2+ years in product management (preferably as a Product Owner) or Business Analysis, with a track record of owning shipped consumer features post-launch.

• Agile Frameworks: 2+ years working in Agile/Lean environments (Scrum, Kanban, SAFe), writing user stories, and managing sprint backlogs.

• Analytics & KPIs: Demonstrated experience defining, instrumenting, and reporting on product performance metrics.

• Core Competencies: Strong analytical, problem-solving, and cross-functional communication skills; highly organized and detail-oriented.

Preferred

• Connected Hardware: Experience with Internet of Things (IoT) products, hardware-software integration, and cross-platform mobile app development.

• Tooling: Experience with Azure DevOps and Figma.

• Scaled Agile: Familiarity with the Scaled Agile Framework (SAFe) and Agile Release Trains.

• Domain: Background in consumer-facing software or connected device ecosystems.