Product Owner: Client Onboarding & Service Delivery

Wellington Management Co; Boston (MA); On-site; USD 95,000 - 195,000; Full time

Benefits offered by this job

In-office 4 days/week

1 remote day per week

Comprehensive benefits

Job summary

Wellington Management in Boston seeks a Product Owner for Client Onboarding Servicing to lead the product vision and backlog for post-sale client lifecycle and servicing. You will align with Client Platform strategy and drive measurable outcomes by collaborating with business and technology teams.

Responsibilities include onboarding, reporting, issue resolution, lifecycle changes, and offboarding, with a focus on improving client experience, workflows, and data governance.

Qualifications

• Experience 10+ years in product ownership or product management within asset management or financial services.
• Ability to translate user and business needs into clear priorities and roadmaps.
• Experience partnering with engineering, data, operations, risk, and compliance in Agile environments.

Responsibilities

• Define and evolve a product vision and outcome-oriented roadmap.
• Own backlog, sequencing, and capacity allocation within the scope.
• Lead discovery, clarify requirements, and make timely scope decisions.
• Ensure adoption, stakeholder alignment, and measurable business value.

Skills

Product ownership

Product management

Agile delivery

Stakeholder management

Education

Bachelor's degree

Job description

Wellington Management in Boston seeks a Product Owner for Client Onboarding Servicing to lead the product vision and backlog for post-sale client lifecycle and servicing. You will align with Client Platform strategy and drive measurable outcomes by collaborating with business and technology teams.

Responsibilities include onboarding, reporting, issue resolution, lifecycle changes, and offboarding, with a focus on improving client experience, workflows, and data governance.