Product Owner / Business Analyst

Reuben Cooley Inc.; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Reuben Cooley Inc. is seeking an experienced Business Analyst with strong KYC experience to work with business stakeholders, compliance teams, and technology counterparts to deliver KYC and client onboarding solutions.

You will gather and document requirements, define BRDs/FRDs, and help optimize KYC/CDD/EDD processes while ensuring compliance with regulatory standards and internal policies. The role requires collaborative work in an Agile environment and close coordination with QA, IT, and

Qualifications

• 5+ years of experience as a Business Analyst in Banking/Financial Services.
• Hands-on experience in KYC, Client Onboarding, AML, CDD, and EDD.
• Strong requirements gathering and documentation skills.
• Experience with BRD, FRD, User Stories, Process Flows, and UAT.
• Understanding of banking operations, compliance, and regulatory processes.
• Excellent stakeholder management and communication skills.
• Experience in Agile/Scrum environments.

Responsibilities

• Gather, analyze, and document business requirements for KYC and client onboarding processes.
• Collaborate with Compliance, AML, Risk, Operations, and Technology teams.
• Define BRDs, FRDs, user stories, process flows, and functional specifications.
• Analyze and improve KYC/CDD/EDD processes and workflows.
• Support customer onboarding, periodic reviews, remediation, and KYC data management.
• Identify gaps, risks, and opportunities for automation and optimization.
• Coordinate with development and QA throughout the SDLC.
• Support UAT, defect analysis, and business validation.
• Ensure solutions align with regulatory and internal compliance requirements.

Skills

Business Analysis

KYC / AML / CDD / EDD

Requirements Gathering

BRD/FRD/User Stories/UAT

Banking Compliance

Stakeholder Management

Agile / Scrum

Tools

JIRA

Confluence

SQL

Data Mapping

APIs

System Integrations

Job description

We are looking for an experienced

We are looking for an experienced Business Analyst with strong KYC experience to work with business stakeholders, compliance teams, and technology teams to deliver KYC and client onboarding solutions.

Key Responsibilities

• Gather, analyze, and document business requirements for KYC and client onboarding processes.
• Work closely with Compliance, AML, Risk, Operations, and Technology teams.
• Define BRDs, FRDs, user stories, process flows, and functional specifications.
• Analyze and improve KYC/CDD/EDD processes and workflows.
• Support customer onboarding, periodic reviews, remediation, and KYC data management.
• Identify process gaps, risks, and opportunities for automation and optimization.
• Coordinate with development and QA teams throughout the SDLC.
• Support UAT, defect analysis, and business validation.
• Ensure solutions align with regulatory and internal compliance requirements.

Required Skills

• 5+ years of experience as a Business Analyst in Banking/Financial Services.
• Strong hands-on experience in KYC / Client Onboarding / AML / CDD / EDD.
• Strong requirements gathering and documentation skills.
• Experience with BRD, FRD, User Stories, Process Flows, and UAT.
• Good understanding of banking operations, compliance, and regulatory processes.
• Excellent stakeholder management and communication skills.
• Experience working in Agile/Scrum environments.

Preferred

• Experience with KYC platforms, client lifecycle management, or regulatory technology.
• Knowledge of SQL, data mapping, APIs, and system integrations.
• Experience with JIRA/Confluence or similar tools.