Product Owner - AI-Driven Claim Intake
Gallagher Bassett
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Benefits offered by this job
Job summary
Gallagher Bassett is seeking a Product Owner for Claim Intake Modernization to lead the transformation of the intake ecosystem into a digital, AI-powered omnichannel product. You’ll own the end-to-end product vision, roadmap, and outcomes across systems and vendors, driving modernization and measurable improvements in cycle time, accuracy, and automation.
The role requires a bachelor’s degree or commensurate experience and 7+ years in product development, with the ability to translate complex
Qualifications
- Required: Bachelor’s degree in Business, Management or Engineering (or commensurate experience) and 7 years related product development experience.
- Ability to work independently with minimal direction.
Responsibilities
- Own backlog, prioritization, and sprint execution.
- Write user stories, acceptance criteria, and functional specifications.
- Provide real-time direction to development teams; demo and accept delivered work.
- Lead workshops to gather and refine requirements; design current/future-state intake workflows and UX flows.
- Act as primary product owner across vendor platforms; manage delivery timelines and SLAs.
Skills
Education
Tools
Job description
Gallagher Bassett is seeking a Product Owner for Claim Intake Modernization to lead the transformation of the intake ecosystem into a digital, AI-powered omnichannel product. You’ll own the end-to-end product vision, roadmap, and outcomes across systems and vendors, driving modernization and measurable improvements in cycle time, accuracy, and automation.
The role requires a bachelor’s degree or commensurate experience and 7+ years in product development, with the ability to translate complex
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