Lead Product Owner: Claims Client Experience

Aon; Chicago (IL); Hybrid; USD 117,000 - 187,000; Full time

Job summary

Aon in Chicago seeks a Product Owner to lead the vision, roadmap, and delivery of the Claims Client Experience. You will work with technology, operations, and business partners to translate client needs into scalable solutions.

Hybrid role with 2–3 days in the local office. You will champion AI-enabled workflows, oversee user stories, acceptance criteria, and drive adoption across global claims services.

Qualifications

• Experience in Product Management or Ownership for enterprise digital products.
• Proven ability to launch customer-facing digital products end-to-end.
• Strong knowledge of Agile, Scrum, backlog management, and roadmap planning.

Responsibilities

• Define product vision, roadmap, and success metrics and translate needs into initiatives.
• Lead backlog management and coordinate with engineering, design, and delivery teams.
• Guide discovery sessions with clients and stakeholders and communicate progress clearly.
• Champion AI-enabled improvements and drive successful launches and adoption.

Skills

Product Management

Product Ownership

Agile methodologies

Backlog management

Roadmap planning

Cross-functional collaboration

Azure DevOps

Data-driven decisions

AI-enabled tools

Education

Bachelor's degree

Tools

Azure DevOps

Job description

Aon in Chicago seeks a Product Owner to lead the vision, roadmap, and delivery of the Claims Client Experience. You will work with technology, operations, and business partners to translate client needs into scalable solutions.

Hybrid role with 2–3 days in the local office. You will champion AI-enabled workflows, oversee user stories, acceptance criteria, and drive adoption across global claims services.