Product Owner

Adobe Inc.; San Jose (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Adobe Inc. is seeking a Product Owner to manage the full lifecycle of personalized digital experiences across Adobe surfaces.

You will gather requirements, prioritize backlogs, author content, and run campaigns that reach millions of global customers. The role blends agile delivery with hands-on operational work and requires close collaboration with Product, Engineering, and Operations teams to ensure reliable delivery and continuous improvement.

Qualifications

• 3+ years in JSON scripting, Product Support, QA, or a similar role within digital platforms.
• Experience with campaign orchestration or experimentation tools (Adobe Target, AJO, Optimizely)
• Understanding of personalization, audience segmentation, and A/B testing
• Incident management experience

Responsibilities

• Partner with PMs and business collaborators to understand and capture requirements and scope for relevant squads.
• Define and validate personalization logic, audience segmentation, and campaign targeting for accuracy and consistency.
• Author components and experiences in a headless CMS across multiple Adobe surfaces and customer journeys.
• Build campaigns to deliver personalized content experiences to a global customer base.
• Support and optimize controlled experiments and experimentation frameworks, ensuring test integrity and data accuracy.
• Monitor live campaigns via Splunk; build and maintain dashboards and alerts for rapid issue detection and triage.
• Serve as a production incidents point of contact, owning triage, root cause analysis, and resolution coordination with engineering teams.
• Collaborate with internal and client teams to resolve complex incidents, document findings, and deliver preventive recommendations.
• Participate in on-call rotations within defined SLA windows.
• Maintain runbooks, incident playbooks, test cases, and operational documentation.
• Contribute to automation initiatives to improve testing efficiency and reduce toil

Skills

JSON scripting

Campaign orchestration

A/B testing

Incident management

Education

Bachelor's degree in a relevant field

Tools

Adobe Target

Optimizely

Adobe Journey Optimizer

Job description

The Product Owner manages the full lifecycle of personalized digital experiences across Adobe surfaces. This includes requirement gathering, backlog management, content authoring, campaign execution, quality validation, productionmonitoring,and support. The role combines agile delivery with hands-on operational work. It requires close collaboration with Product, Engineering, and Operations teams to reliably deliver and improve digital experiences for millions of global customers.

Key Responsibilities

• Partner with PMs and business collaborators to understand and capture requirements,identifyscope for relevant squads.

• Define andvalidatepersonalization logic, audience segmentation, and campaign targeting for accuracy and consistency

• Author components and experiences in a headless CMS across multiple Adobe surfaces and customer journeys

• Build campaigns to deliver personalized content experiences to a global customer base

• Support andoptimizecontrolled experiments and experimentation frameworks, ensuring test integrity and data accuracy

• Monitor live campaigns via Splunk; build andmaintaindashboards and alerts for rapid issue detection and triage

• Serve as a partner concern point for production incidents, owning triage, root cause analysis, and resolution coordination with engineering teams

• Collaborate with internal and client teams to resolve complex incidents, document findings, and deliver preventive recommendations

• Participate in on-call rotations within defined SLA windows

• Maintain runbooks, incident playbooks, test cases, and operational documentation

• Contribute to automation initiatives to improve testing efficiency and reduce toil

Required Skills & Experience

Functional

3+ years in JSON scripting, Product Support, QA, or a similar role within digital platforms

Experience with campaign orchestration or experimentation tools (Adobe Target, AJO, Optimizely)

Understanding of personalization, audience segmentation, and A/B testing

Incident