Product Owner

Discover Financial Services, Inc.; Illinois; Remote; USD 102,000 - 144,000; Full time

Job summary

Join a leading digital banking and payments company as a Product Professional, where you'll play a pivotal role in delivering innovative products that enhance customer experiences. This role emphasizes collaboration, accountability, and the opportunity to make a significant impact from day one. You'll work closely with cross-functional teams to prioritize product features, manage backlogs, and ensure compliance with industry standards. If you're passionate about driving product success in a dynamic environment and eager to contribute to a brighter financial future for millions, this is the perfect opportunity for you.

Benefits

Paid Parental Leave

Paid Time Off

401(k) Plan

Medical, Dental, Vision, & Health Savings Account

Short and Long Term Disability

Life and Accidental Death & Dismemberment insurances

Recognition Program

Education Assistance

Commuter Benefits

Employee Stock Purchase Plan

Qualifications

• 4+ years of experience in product management or engineering in financial services.
• Bachelor's degree in relevant fields or 6+ years of equivalent experience.

Responsibilities

• Maximize product value and drive innovation to improve customer experience.
• Manage product backlog and ensure compliance with regulatory standards.

Skills

Product Management

Agile Methodologies

Risk Management

Customer Experience

Technical Documentation

Education

Bachelor’s in Information Technology

Bachelor’s in Business Administration

Bachelor’s in Engineering

Bachelor’s in Finance

Bachelor’s in Mathematics

Bachelor’s in Economics

Bachelor’s in Statistics

Job description

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

The Product Professional is responsible for maximizing the value of the product resulting from work of the Team.

Product Professionals are at the center of delivering new products and driving innovation on platforms that improve customer experience, meet customer needs, and create business value while prioritizing "what" the team is working on to deliver value to the customer. The Product Professional is a servant leader and not the manager of team members, has well-rounded job knowledge and helps to coach/mentor others on the team. Structure the work for the team and delegates the work.

Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Builds product backlog, prioritizes its items to achieve Objectives and Key Results (OKRs) and continuously keeps it up to date. Maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.).
• Understand and Ensures product features and processes align with applicable Discover regulatory, compliance, and risk management standards. Ensures product adheres to the highest quality standards, including releasing security patches not linked to customers. Articulates requirements (regulatory, contractual) into use cases, agile stories, and acceptance criteria to ensure compliance. Creates and validates user story acceptance criteria. Inspect and evaluate product progress through each iteration.
• Leads Agile practices (sprints, planning, execution, and retros) Holds meetings with the product team to continuously update product backlog.
• Defines functional and non-functional product requirements; ensure completeness; integral and consistent; source of requirements for product team. Creates and validates user story acceptance criteria. Executes appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.) Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented. Inspect and evaluate product progress through each iteration.
• Partners with business technology to create technical features that are required to continuously optimize system components and underline infrastructure maintenance.
• Manages and communicates scope, deliverables, timelines of projects and/or plans through storyboarding and structing complex information visually.
• Contributes to the product development and vision by connecting how customer solutions support business goals. Responsible for delivering Minimum Viable Product (MVP).
• Collaborate with cross functional teams to support go-to-market strategies.
• Builds a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible.
• Partners with vendors and/or cross-functional partners in the evaluation, development, management, monitoring and/or enhancement of assigned products and/or programs.

Qualifications You’ll Need

The Basics

• Bachelor’s in Information Technology, Business Administration & Management, Engineering, Finance, Mathematics, Economics, Statistics or related.
• 4+ years of experience in product management or engineering experience in financial services or tech industry or related.
• In lieu of education, 6+ years of experience in product management or engineering experience in financial services or tech industry or related.

Physical And Cognitive Responsibilities:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally; Ability to communicate in written form.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

#Remote

#LI-RD

Application Deadline: The application window for this position is anticipated to close on Apr-19-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation: The base pay for this position generally ranges between $102,500.00 to $143,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [e-mail]. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance).

Positions marked as remote eligible are limited to remote locations within the country in which the position is based.

Applicants must be 18 or older at the time of hire.

Learning & Development

Never get tired of learning

Mentors, a Tech Academy, Shine Brighter U: there are all sorts of ways to develop as part of our team. We hope they inspire you to grow. After all, brighter futures are what we’re all about.

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