Product Owner

Brooksource; Birmingham (AL); Hybrid; USD 62,000 - 69,000; Full time

Benefits offered by this job

Competitive benefits

401k with company match

Paid time off & holidays

Job summary

Responsibilities include gathering requirements, enhancing Dynamics 365, and coordinating cross-functional projects while delivering data-driven insights through dashboards and reports.

Qualifications

• 3+ years of experience in business analysis, CRM administration, project coordination, or strategic initiatives.
• Experience supporting or working within Microsoft Dynamics 365, Salesforce, or similar CRM platforms.
• Strong written and verbal communication skills with ability to simplify complex concepts.

Responsibilities

• Gather, document, and refine business requirements.
• Develop and implement CRM solutions to improve processes and user experiences.
• Coordinate cross-functional projects and ensure alignment with business objectives.
• Assist with system testing, UAT, training, and change management activities.

Skills

CRM administration

Business analysis

Project coordination

Stakeholder engagement

Communication

Education

Bachelor's degree in Business, Information Systems, Communications, Marketing, or related field

Tools

Microsoft Dynamics 365

Salesforce

Job description

About The Role

Our client is seeking a Microsoft Dynamics 365 Product Owner for a contract-to-hire position in a hybrid setting based in Birmingham, AL. This role is pivotal in supporting strategic initiatives within a healthcare-focused organization by combining business analysis, stakeholder engagement, process improvement, and CRM platform support. As the Product Owner, you will act as a liaison between business and technology teams, translating business needs into scalable solutions within Microsoft Dynamics 365. You will work closely with stakeholders across multiple departments, support system enhancements, drive adoption of CRM capabilities, and coordinate initiatives that align with organizational goals. This is an excellent opportunity for a relationship-driven professional who enjoys working at the intersection of business and technology, shaping CRM strategy, driving process improvements, and supporting high-impact initiatives that influence business outcomes across the enterprise.

Microsoft Dynamics 365 Product Owner

Birmingham, AL (Hybrid Role)

Contract-to-hire

Compensation: $45 - $50 per hour

About The Role

Our client is seeking a Microsoft Dynamics 365 Product Owner for a contract-to-hire position in a hybrid setting based in Birmingham, AL. This role is pivotal in supporting strategic initiatives within a healthcare-focused organization by combining business analysis, stakeholder engagement, process improvement, and CRM platform support. As the Product Owner, you will act as a liaison between business and technology teams, translating business needs into scalable solutions within Microsoft Dynamics 365. You will work closely with stakeholders across multiple departments, support system enhancements, drive adoption of CRM capabilities, and coordinate initiatives that align with organizational goals. This is an excellent opportunity for a relationship-driven professional who enjoys working at the intersection of business and technology, shaping CRM strategy, driving process improvements, and supporting high-impact initiatives that influence business outcomes across the enterprise.

What You'll Do

• Partner with business stakeholders to gather, document, and refine business requirements
• Support the enhancement, optimization, and ongoing utilization of Microsoft Dynamics 365
• Collaborate with business, operational, and technology teams to develop and implement solutions that improve processes and user experiences
• Analyze workflows and identify opportunities for increased efficiency, automation, and optimization
• Coordinate cross-functional projects and ensure alignment with business objectives
• Assist with system testing, user acceptance testing (UAT), training, and change management activities
• Develop reports, dashboards, and communications that support data-driven decision making
• Work with internal teams and vendors to support CRM-related initiatives and enhancements
• Monitor project progress, manage competing priorities, and communicate status updates to stakeholders
• Support strategic planning efforts and contribute to organizational growth initiatives

What You Bring

• Bachelor's degree in Business, Information Systems, Communications, Marketing, or related field
• 3+ years of experience in business analysis, CRM administration, project coordination, or strategic initiatives
• Experience supporting or working within Microsoft Dynamics 365, Salesforce, or similar CRM platforms
• Strong written and verbal communication skills with ability to simplify complex concepts
• Experience collaborating with diverse stakeholders and leading efforts across multiple teams
• Strong organizational, analytical, and problem-solving skills
• Experience developing strategies and executing plans that support organizational objectives
• Ability to manage multiple projects and priorities in a fast-paced environment
• Proficiency with Microsoft Office applications
• Experience within healthcare or another highly regulated industry (preferred)
• Knowledge of Microsoft Dynamics 365 functionality and best practices (preferred)
• Experience with Content Management Systems (CMS) (preferred)
• Experience with Agile or Scrum methodologies (preferred)
• Experience leading cross-functional projects involving business, operational, and technology stakeholders (preferred)
• Experience managing vendor and external partner relationships (preferred)
• PMP certification or formal project management training (preferred)
• Experience with reporting, dashboards, workflow automation, and process improvement initiatives (preferred)

What's In It For You

• Opportunity to work at the intersection of business and technology within a healthcare-focused organization
• Partner with leaders across the enterprise and help shape CRM strategy
• Drive process improvements and support high-impact organizational initiatives
• Hybrid work environment
• Potential for contract-to-hire conversion

Disclaimer

Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

Eeo

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks

• Calculated Hire offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs.
• We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays.
• We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.