Product Owner

HCLTech

Alpharetta (GA)

On-site

USD 65,000 - 133,100

Full time

14 days+

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Benefits offered by this job

401(k) retirement plan

Health insurance benefits

Paid time off and holidays

Job summary

A leading technology services provider is seeking a Product Owner in Alpharetta, GA, to enhance its payment solution offerings. This position involves overseeing the roadmap, managing the product backlog, and ensuring stakeholder needs are met in a complex, agile environment. Ideal candidates will possess strong project management experience in financial services and excel in stakeholder communication.

Qualifications

5+ years of project management or agile development experience within financial services, fintech, or commercial banking.
Exceptional communication, negotiation, and stakeholder management skills.

Responsibilities

Support development of the roadmap for the Payment Hub's products and services.
Develop, maintain, and prioritize the product backlog.
Oversee the development of the product and clarify product requirements.

Skills

Project management experience

Agile development experience

Stakeholder management skills

Exceptional communication

Education

Bachelor's degree or high school diploma with extensive experience

Job description

This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $133,100.00/yr

HCLTech is looking for a highly talented and self- motivated Product Owner (Banking domain) to join it in advancing the technological world through innovation and creativity.

Job Title: Product Owner

Job ID: 2735120

Position Type: Full-time

Onsite

Role summary/Purpose:

The Payment Systems Product Owner plays a pivotal role in implementing the roadmap for Synchrony’s Payment Hub by bridging the gap between the strategic vision and tactical execution to deliver on stakeholder needs. This role develops and maintains product roadmaps, manages dependencies across teams and provides subject matter expertise on the Payment Hub’s products and services.

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Functions/Responsibilities

Support development of the roadmap for the Payment Hub’s products and services by applying cross-functional, systems-based thinking to identify, understand and manage the complexities and interdependencies within the product ecosystem.
Develop, maintain, and prioritize the product backlog, ensuring that it reflects the product vision, key milestones, stakeholder needs, and system dependencies.

Product Development & Execution:

Oversee the development of the product; be a key player throughout each ceremony. Accessible to clarify product requirements and ensure delivery against expectations.
Write and prioritize user stories with a clear understanding of stakeholder perspectives.
Oversee testing process by signing off on QA scripts and on QA testing, leading UAT (writing and/or securing test scripts, storing documentation) and obtaining stakeholder sign offs.
Oversee the release process, ensuring deployments are planned and executed smoothly in alignment with business goals and partnering with tech leads to transition to run.
Lead Post-Prod Validation (writing and/or securing post-prod validation scripts and signoff).
Monitor key performance indicators to evaluate the success of the product and the efficiency of cross-team interactions.
Regularly refine backlog items to ensure clarity and readiness for development.
Create and maintain standardized functional documentation of each feature.

Stakeholder Management & Leadership:

Lead scrum teams while fostering a culture of collaboration, innovation, execution excellence, and customer-centricity. Provide context and clarity on product features.
Regularly engage with stakeholders across all parts of the business and IT to gather and prioritize their needs and expectations. This includes validating development progress and negotiating priorities, managing expectations, and validating stakeholder buy-in.
Perform other duties and/or special projects as assigned

Qualifications/Requirements:

Bachelor's degree OR in lieu of degree; high school diploma/GED and 8+ years of project management or agile development experience within financial services, fintech, or commercial banking.
5+ years of project management or agile development experience within financial services, fintech, or commercial banking.
Exceptional communication, negotiation, and stakeholder management skills.

Desired Characteristics:

Experience supporting the development of payment products and services, preferably in relation to a centralized payments function
Familiarity with multiple payment methods (i.e., ACH, wire, instant payments, etc.) and their associated file formats or rules (i.e., NACHA, ISO20022, SWIFT, etc.)
Knowledge of regulatory requirements (AML, KYC, PCI-DSS, OCC and CFPB regulations).
Proactive, with a high degree of self-initiation
Demonstrated strong quality/process improvement experience, with relevant examples that improved business performance and customer experience
Advanced problem-solving skills with the ability to synthesize disparate and/or complicated requirements into innovative solutions and cohesive product features within a virtual environment.

Pay and Benefits

Pay Range Minimum: $65000 per year

Pay Range Maximum: $133,100 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

Compensation and Benefits:

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Seniority level