Human Capital - Product Operations Associate

The D. E. Shaw Group; New York (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Year-end bonus

Overtime pay

Medical coverage

401(k) matching

Wellness reimbursement

Family building benefits

Charitable gift matching

Job summary

The D. E. Shaw Group is seeking a motivated product operations associate to support human capital technology platforms and workforce processes in New York.

You will work with product managers and developers to troubleshoot issues, manage access, and guide small-scale projects from scoping to rollout, while contributing to broader system configurations and data quality initiatives. You will grow through exposure to multiple HC systems and cross-functional collaboration, with a clear pathway into

Qualifications

• Bachelor’s degree or equivalent.
• Professional experience is preferred but not required.
• Demonstrated analytical skills with ability to think critically about system configurations and troubleshoot user requests.
• Adaptability and learning agility when working with unfamiliar systems and processes.
• Exceptional attention to detail and organizational skills; ability to track work to completion.
• Proactive approach and genuine interest in operational and product management work.

Responsibilities

• Collaborate with product managers and developers to troubleshoot user issues, coordinate system changes, and provide operational support.
• Administer permissions and manage user access across interconnected human capital systems, applying sound judgment to ensure appropriate configurations.
• Take ownership of small-scale product management projects, including scoping, defining requirements, testing, and rolling out new features with guidance from senior team members.
• Contribute to system configuration work, support larger roadmap initiatives, and engage with stakeholders to understand user needs and recommend solutions.
• Conduct data cleanups and audits to maintain high standards of data quality and support scalable system design.
• Build a foundational view of the proprietary systems and third-party products that make up our human capital systems landscape.

Skills

Analytical thinking

Troubleshooting

System configuration

Attention to detail

Organizational skills

Proactive project drive

Education

Bachelor’s degree or equivalent

Job description

OVERVIEW:

The D. E. Shaw group seeks a motivated and analytical individual to join its Human Capital Product Management team as a product operations associate. The team is responsible for optimizing technology platforms that enable the firm’s recruiting and employee support processes, providing a collaborative and engaging environment for professional growth. This role offers the opportunity to work across multiple human capital systems, supporting both operational and product initiatives, with a pathway to grow into a product management role.

WHAT YOU’LL DO DAY-TO-DAY:

• Collaborate with product managers and developers to troubleshoot user issues, coordinate system changes, and provide operational support.
• Administer permissions and manage user access across interconnected human capital systems, applying sound judgment to ensure appropriate configurations.
• Take ownership of small-scale product management projects, including scoping, defining requirements, testing, and rolling out new features with guidance from senior team members.
• Contribute to system configuration work, support larger roadmap initiatives, and engage with stakeholders to understand user needs and recommend solutions.
• Conduct data cleanups and audits to maintain high standards of data quality and support scalable system design.
• Build a foundational view of the proprietary systems and third-party products that make up our human capital systems landscape.

WHAT WE’RE LOOKING FOR:

• Bachelor’s degree or equivalent.
• Professional experience (including internships) is preferred but not required.
• Demonstrated analytical skills with the ability to think critically about system configurations and troubleshoot user requests.
• Adaptability and learning agility when working with unfamiliar systems and processes.
• Exceptional attention to detail, organizational skills, and the ability to track work to completion.
• Proactive approach, eagerness to drive projects forward independently, and genuine interest in both operational and product management work.
• The expected annual base salary for this position is $75,000 to $90,000. Our compensation and benefits package includes variable compensation in the form of a year-end bonus, overtime for all hours worked over 40 per week, and benefits including medical and prescription drug coverage, 401(k) contribution matching, wellness reimbursement, family building benefits, and a charitable gift match program.