Technical Product Operations Specialist IV

Linda Werner & Associates; New York, Washington, Seattle (NY, District of Columbia, WA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Linda Werner & Associates is seeking a Technical Product Operations Specialist to lead data-driven initiatives across multiple digital products. The role emphasizes SQL excellence, AI-assisted workflows, and cross-functional collaboration with product, engineering, and regulatory teams.

You will develop analytical solutions, automate workflows, and communicate findings to both technical and nontechnical stakeholders while driving measurable improvements within a hybrid, multi-location

Qualifications

• 8+ years in strategy, operations, consulting, or related fields.
• Demonstrated experience managing multiple complex workstreams independently.
• Advanced SQL proficiency (CTEs, window functions, joins, aggregations).
• Experience using data to inform product or business decisions.
• Experience with AI agents or AI-assisted workflows.
• Ability to create, test, and refine AI-enabled processes to accelerate work.
• Expert level Google Sheets proficiency and strong reporting skills.
• Strong written and verbal communication and organizational abilities.

Responsibilities

• Support program execution strategies across multiple products and platforms.
• Launch programs, accelerate delivery, and improve product quality via technical and programmatic solutions.
• Write and optimize advanced SQL queries to collect and analyze data from multiple sources.
• Build dashboards and reports using Google Sheets, Tableau, Looker, or similar tools.
• Use AI tools to accelerate data analysis and automate repetitive tasks.
• Identify risks and develop data-backed mitigation strategies.

Skills

Advanced SQL

AI-assisted workflows

Program management

Cross-functional collaboration

Communication skills

Tools

Google Sheets

Tableau

Looker

VS Code

Job description

Technical Product Operations Specialist IV

Hybrid (NYC, MPK, DC, SEA)

The Product and Regulatory Operations organization is a vital part of our client’s commitment to protecting users and businesses across its large scale technology platforms. The organization delivers operational support for emerging and critical priorities while partnering closely with product, engineering, legal, operations, and other cross functional stakeholders.

We are seeking a Technical Product Operations Specialist to lead projects that improve the growth, engagement, quality, and safety of digital products through data driven decision making and technical solutions.

The ideal candidate brings a strong combination of technical product operations, program management, advanced SQL, data visualization, AI assisted workflows, and cross functional leadership. This person will independently develop analytical solutions, automate workflows, identify program risks, and drive measurable improvements across multiple products and platforms.

Responsibilities

• Support program execution strategies across multiple products and platforms
• Launch new programs and initiatives, accelerate delivery, and improve product quality and outcomes through technical and programmatic solutions
• Write, troubleshoot, and optimize advanced SQL queries to collect, transform, and analyze data from multiple sources
• Use CTEs, window functions, joins, aggregations, and data transformations to answer complex product and operational questions
• Identify trends, patterns, risks, and insights that inform product strategy and business decisions
• Build and maintain dashboards, reports, and visualizations using Google Sheets, Tableau, Looker, or similar tools
• Develop reporting solutions that support timely and informed stakeholder decision making
• Use AI agents and AI assisted tools to accelerate data analysis, automate repetitive tasks, and prototype technical solutions
• Proactively identify program risks and develop data backed mitigation strategies
• Communicate findings, recommendations, rationale, and program updates clearly to technical and nontechnical stakeholders
• Manage multiple concurrent workstreams while maintaining strong organization, quality, and attention to detail
• Strengthen relationships across product, engineering, legal, operations, and other cross functional teams
• Anticipate roadblocks, break complex problems into manageable components, and drive solutions through structured analysis
• Create detailed process documentation, technical requirements, and step by step operational guidance

Minimum Qualifications

• 8 or more years of relevant experience in strategy, operations, consulting, program management, technical product operations, or a related field
• Demonstrated experience managing multiple complex workstreams independently
• Advanced SQL proficiency, including CTEs, window functions, joins, aggregations, and data transformations
• Experience using data to identify problems, evaluate options, and influence product or business decisions
• Experience with AI agents, generative AI tools, or AI assisted workflows
• Ability to create, test, and refine prompts and AI enabled processes to accelerate work
• Expert level proficiency with Google Workspace, particularly Google Sheets
• Experience creating complex formulas, pivot tables, automated workflows, reports, and detailed documentation
• Strong critical thinking and structured problem solving skills
• Ability to anticipate program risks and develop practical, data supported solutions
• Strong written and verbal communication skills
• Proven time management, prioritization, and organizational abilities
• Self directed approach with the ability to take initiative and move projects forward with limited supervision
• Ability and willingness to quickly learn new technologies, tools, systems, and business domains

Preferred Qualifications

• Previous experience supporting product operations within a large scale technology platform
• Product operations experience within safety, integrity, regulatory, quality, or user and business operations
• Experience with VS Code or a similar development environment
• Experience with vibe coding, AI assisted code generation, or low code and no code prototyping
• Experience developing dashboards and visualizations in Tableau, Looker, or similar platforms
• Familiarity with data pipelines, ETL processes, and data infrastructure concepts
• Experience working with engineering teams to define technical specifications and requirements
• Experience in quality assurance, triage operations, ML validation, AI validation, or product testing
• Experience developing and implementing manual and automated testing strategies

Analytical Problem Solving

Uses relevant data, structured analysis, and critical thinking to develop logical solutions. Breaks complex problems into clear and manageable components.

Technical Acumen

Understands how to use SQL, dashboards, AI tools, automation, and technical systems to improve operational outcomes.

Cross Functional Collaboration

Builds productive relationships and communicates effectively with product, engineering, legal, operations, and other stakeholders.

Learns new tools and domains quickly and remains effective as priorities, requirements, and technologies evolve.

Location

Hybrid (NYC, MPK, DC, SEA)

Role type:

Contract 4 Month Position with potential for extension

Expected hours

40 per week

• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday