Product Operations Lead – Travel & Partnerships

Railbookers Group; United States; Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Generous PTO

Bonus and Incentive Plans

Medical, Dental, Vision Insurance

Life and AD&D Insurance

Disability Plan

Employee Assistance Program

401(k) with Employer-Match

Travel Discounts

Familiarization Trips

Employee Travel Discounts

Referral Bonus Program

Training Opportunities

Years of Service Awards

Home Office Reimbursement

Job summary

Railbookers Group is recruiting a Product Operations Manager to optimize processes and systems across the product lifecycle. You will partner with Product, Software Engineering, Operations, and Customer Success to ensure smooth execution and scalable initiatives.

The role demands 3+ years in product and operations within travel, strong analytics, and proven cross-functional collaboration. Remote work is possible within Tennessee, with a transition to in-office in Nashville, TN.

Qualifications

• 3+ years of experience in product and operations within the travel industry.
• Bachelor’s degree in Business, Travel and Tourism, Hospitality, or related field; MBA or equivalent is a plus.
• Experience building partnerships with hotels, sightseeing, and transportation partners.
• Strong analytical mindset with data-driven decision making.
• Proven ability to manage multiple projects and stakeholders.

Responsibilities

• Own and optimize product operations processes, tools, and systems across the product lifecycle.
• Collaborate with Product, Engineering, Operations, and Customer Success to drive execution and scale initiatives.
• Lead vendor and partner management to improve booking, confirmation, and delivery workflows.
• Develop reporting to track product initiatives and communicate progress to leadership.
• Ensure operational readiness for new product launches, including documentation and training.

Skills

Product ops

Travel industry experience

Analytical skills

Project management

Communication

Technical aptitude

Collaboration

Partnership management

Personnel management

Education

Bachelor's degree in Business/Travel/Hospitality

MBA or equivalent experience

Tools

PM tools

Job description

Railbookers Group is recruiting a Product Operations Manager to optimize processes and systems across the product lifecycle. You will partner with Product, Software Engineering, Operations, and Customer Success to ensure smooth execution and scalable initiatives.

The role demands 3+ years in product and operations within travel, strong analytics, and proven cross-functional collaboration. Remote work is possible within Tennessee, with a transition to in-office in Nashville, TN.