Product Operations Lead, Local Services

TikTok; San Jose (CA); On-site; USD 108,000 - 209,000; Full time

Job summary

TikTok Local Services is seeking a qualified candidate to research competitor launches in maps and location services, evaluate POI UX for the US business, and collaborate across product and labeling teams to improve evaluation capabilities and output quality.

The role emphasizes cross‑team coordination, data-driven evaluation, and delivering actionable insights to enhance local services offerings within TikTok’s dynamic ecosystem.

Qualifications

• Bachelor’s degree or higher required.
• Minimum 3 years in data labeling, user research or related fields.
• Strong project management and cross‑team communication; experience coordinating across time zones preferred.

Responsibilities

• Research launches and iteration updates of key competitors in maps, delivery and location services; propose product recommendations and matched solutions.
• Conduct UX evaluation and research on TikTok US POI products; formulate data evaluation standards; collaborate with product and labeling teams to iterate evaluation capabilities and deliver evaluation results; ensure quality of outputs and efficiency.

Skills

Data labeling

User research

Cross-team communication

Project management

Time zone collaboration

Education

Bachelor’s degree or above

Job description

TikTok Local Services is seeking a qualified candidate to research competitor launches in maps and location services, evaluate POI UX for the US business, and collaborate across product and labeling teams to improve evaluation capabilities and output quality.

The role emphasizes cross‑team coordination, data-driven evaluation, and delivering actionable insights to enhance local services offerings within TikTok’s dynamic ecosystem.