Key Account Manager, Corporate

Elsevier; Chicago (IL); On-site; USD 72,000 - 120,000; Full time

Benefits offered by this job

Wellbeing initiatives

Shared parental leave

Study assistance

Sabbaticals

Job summary

Elsevier in Chicago, IL is seeking a Key Account Manager for Corporate Markets to drive revenue growth across Biotech, Pharma and MedTech segments. You will manage renewals, identify new opportunities, and build strategic partnerships with key stakeholders to deliver value aligned with our portfolio.

The role requires deep industry understanding, excellent communication and negotiation skills, and the ability to collaborate with marketing, product and customer success teams to design targeted

Qualifications

• Have a bachelor’s degree or equivalent professional experience.
• Have a minimum 5 years in B2B sales or account management, preferably in corporate or knowledge-based industries.
• Display proven success in strategic account planning and consultative selling.
• Exceptional communication, negotiation, and presentation skills.
• Display proficiency in Salesforce, Microsoft Office, and other sales enablement tools.

Responsibilities

• Drive commercial excellence by delivering revenue growth and renewals.
• Build long-term strategic partnerships with assigned accounts and stakeholders.
• Position Elsevier portfolio to create value for customers.
• Collaborate with marketing, product and customer success teams on account plans.
• Use data and insights to forecast and identify growth opportunities.

Skills

B2B sales

Strategic account planning

Consultative selling

Communication

Negotiation

Presentation skills

Salesforce

Microsoft Office

Relationship management

Education

Bachelor's degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

Key Account Manager – Corporate Markets

About Our Team We own portfolio of offerings within Biotech, Pharma and MedTech markets covering multiple verticals within the Corporate Segment. We aim to expand and grow our revenue footprint.

About the Role The Key Account Manager drives commercial excellence by delivering sustainable revenue growth and building long-term strategic partnerships within assigned accounts and territories. This includes managing renewals, identifying new opportunities, and building strong relationships with key stakeholders to deliver value aligned with the organization’s strategic objectives. This role requires a deep understanding of customer needs, industry trends, and the ability to position the full Elsevier portfolio to create value.

Responsibilities Driving Commercial Edge

• Prioritizing customers: Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.
• Representing Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.
• Delivering sustainable performance: Achieve revenue targets through new sales and timely renewals, ensuring long-term account growth.
• Using data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio.

Collaborate to Deliver

• Partnering with internal teams (marketing, product, customer success) to design and execute strategic account plans.
• Communicating impactfully with stakeholders, presenting solutions clearly and persuasively.
• Championing inclusion and leverage diverse perspectives to strengthen customer engagement and team performance.

Act with Agility

• Navigating complex, matrix environments and adapt quickly to changing customer needs and market conditions.
• Embracing curiosity by continuously learning about customer industries, Elsevier’s evolving portfolio, and emerging trends.
• Building strong internal and external connections to accelerate decision-making and reduce barriers.

Additional Responsibilities

• Customer Needs Analysis: Able to uncover and interpret customer priorities, pain points, and strategic objectives.
• Portfolio Expertise: Have deep understanding of Elsevier’s full product and service offering, and ability to position integrated solutions.
• Results Orientation: Demonstrate urgency and accountability in achieving revenue and growth targets.
• Data-Driven Decision Making: Able to use analytics and insights to guide actions and measure impact.
• Inclusive Collaboration: Able to build trust and fosters cooperation across diverse teams and stakeholders.
• Agility and Resilience: Adapt to complexity and maintains focus under pressure.

Requirements

• Have a bachelor’s degree or equivalent professional experience.
• Have a minimum 5 years in B2B sales or account management, preferably in corporate or knowledge-based industries.
• Display proven success in strategic account planning and consultative selling.
• Exceptional communication, negotiation, and presentation skills.
• Display pproficiency in Salesforce, Microsoft Office, and other sales enablement tools.
• Experience working in a matrix organization and managing complex stakeholder relationships.

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Primary Location Base Pay Range: Home based-Ohio $62,300 - $103,700. Total Target Cash Range: $95,900 - $159,800.

If performed in Illinois, the base pay range is $68,900 - $114,800, the total target cash range is $105,900 - $176,600.

If performed in Chicago, IL, the base pay range is $72,100 - $120,200, the total target cash range is $111,000 - $185,000.

U.S. National Base Pay Range: $65,600 - $109,200, Total Target Cash Range: $100,900 - $168,200. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career.

We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process.

If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.

Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses.

Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.

With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.

Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers