Product Manager II

Elsevier; Philadelphia (Philadelphia County); On-site; USD 95,000 - 159,000; Full time

Job summary

Elsevier, a global information analytics company, seeks a Product Manager II to own one or more features within the Apply Portfolio and drive end-to-end delivery from discovery through adoption and iteration. You will collaborate with engineering, design, clinical experts, and analytics teams to deliver AI-enabled, data-informed solutions for healthcare education.

The role emphasizes customer engagement, requirement drafting, and go-to-market support, with a strong focus on using data insights

Qualifications

• 3–5 years of experience in product management, business analysis, implementation, or related roles.
• Experience with software/SaaS products, data products, or tech-enabled services.
• Comfort with APIs, data structures, analytics and development workflows.
• Experience creating product docs, requirements, user stories and process flows.
• Strong collaboration and communication across engineering, design, sales, customer success.

Responsibilities

• Own one or more product features or workstreams from discovery to delivery and adoption.
• Lead discovery, planning, development, launch and iteration to optimize value.
• Define vision and priorities within the Apply Portfolio strategy.
• Translate customer needs into clear, actionable requirements and acceptance criteria.
• Drive data, analytics and AI strategy to inform product decisions.
• Support go-to-market activities and customer demonstrations.

Skills

Product management

Data analytics

Stakeholder management

Requirement gathering

AI literacy

Job description

Product Manager II

Our Company Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. In this way, we empower those communities to contribute to social progress, to enhance human well‑being and to share and expand the breadth of human knowledge.

Job Summary

The Product Manager II, Apply Portfolio will own one or more product features or defined workstreams within Elsevier Healthcare Education's Apply Portfolio, leading execution from discovery through delivery, launch, adoption, and continuous improvement across products including Shadow Health, SimChart, and other current and future Apply Portfolio offerings. The Apply Portfolio supports healthcare learners and educators through digital products that deliver immersive, practical, and outcomes-focused learning experiences. This role works closely with engineering, design, clinical experts, data and analytics teams, customer success, sales, marketing, implementation partners, and academic customers to understand market needs and deliver valuable solutions across the portfolio. This is a hands‑on product role that combines customer engagement, product discovery, delivery leadership, data analysis, technical collaboration, and go‑to‑market support. The Product Manager II is a key liaison between customers, internal stakeholders, and cross‑functional delivery teams — developing a firsthand understanding of customer needs, translating those needs into clear product requirements, and helping prioritize work that addresses meaningful customer, learner, faculty, and business needs. The successful candidate will be curious about data and AI, comfortable working with analytics, reporting, and AI‑enabled tools, and motivated to turn product data into actionable insights. AI is a growing part of this role — both as a capability to build into the product strategy for owned features and workstreams, and as a tool that helps product managers work faster. This role calls for practical fluency with both, alongside the core product skill set above.

Responsibilities

• Own the Product Workstream – own one or more Apply Portfolio product features or defined workstreams, including product development plans, requirements, priorities, delivery coordination, and success measures.


• Manage assigned portions of the product lifecycle, including discovery, planning, development, launch, adoption, measurement, and iteration.


• Contribute to feature‑level vision and priorities, shaping and championing future product direction within the broader Apply Portfolio strategy.


• Prioritize and communicate production customer issues, defects and enhancement requests using relevant data and customer impact to support timely resolution.


• Interact frequently with customers, faculty, students, sales and customer success, implementation teams, and internal stakeholders to understand goals, workflows, pain points and unmet needs.


• Generate and prioritise customer requirements based on firsthand insight, product data, business objectives, and commercial viability.


• Translate customer and business needs into clear, actionable, testable requirements, user stories, acceptance criteria, prototypes and supporting documentation.


• Drive data, analytics & AI strategy – analyse product usage, customer feedback, adoption trends, operational information and other data sources to identify insights and inform product decisions.


• Define product hypotheses and evaluate them quantitatively where appropriate through usage analysis, usability testing, experimentation and other measurement approaches.


• Identify the analytics and reporting needed to measure feature adoption, customer value, operational performance, learner and faculty engagement, and business outcomes.


• Incorporate AI‑driven capabilities into the product strategy and roadmap for owned features or workstreams, identifying where AI can meaningfully improve outcomes for learners, faculty, and the business.


• Apply AI tools and AI‑assisted workflows to day‑to‑day product work – including data synthesis, analysis, requirements drafting and reporting – to work more efficiently.


• Support Go‑to‑Market & Enablement – lead product demonstrations and milestone reviews for customers, internal stakeholders and cross‑functional partners.


• Support launch planning and coordinated delivery with marketing, sales, customer success, implementation and other customer‑facing teams.


• Provide product input into Train‑the‑Trainer sessions, customer enablement, onboarding and market rollout activities.


• Own or contribute to product‑specific content used for sales demonstrations, customer events, training releases and other customer activities.


• Answer questions from sales and customers regarding feature functionality, value proposition, competitive position and planned enhancements.

What We're Looking For

• 3–5 years of experience in product management, business analysis, implementation, customer success, or a related role.


• Experience working with software products, SaaS platforms, data products, or technology‑enabled services.


• Comfort working with technical concepts such as APIs, data structures, analytics, integrations and software development workflows.


• Experience creating product documentation, requirements, user stories, process flows or other artifacts that support delivery and adoption.


• Strong collaboration and communication skills, with the ability to build trusted relationships across engineering, design, sales, customer success and external customer teams.


• Comfort operating in an environment where priorities may evolve and problems may not have clearly defined solutions.


• Experience or strong interest in building AI‑driven capabilities into product strategy and requirements, along with comfort using AI tools to support day‑to‑day product work such as requirements drafting, data analysis and reporting.


• Experience in healthcare, nursing education, higher education, clinical simulation or learning technology is a plus but not required.

About the Level

This is a Product Manager II role — an individual‑contributor position for product managers ready to own a defined feature or workstream end‑to‑end, from discovery through delivery, adoption, and iteration. It carries direct accountability for customer, learner, and business outcomes within a bounded scope, with close collaboration across engineering, data, and go‑to‑market teams. It's a strong fit for someone building depth in customer‑facing product work and data‑informed decision‑making, with room to grow into ownership of larger, more strategic pieces of the Apply Portfolio over time.

U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well‑being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

Equal Opportunity Employment / EEO Statement

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

About Elsevier

Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high‑quality content with powerful analytics, we transform complexity into clarity and deliver mission‑critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early‑career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.

Elsevier is part of RELX Group. Let's shape progress together. Join us. elsevier.com/about/careers