Product Operations Contractor

Speedrun Talent Network; Northern, New York (KY, NY); Hybrid; USD 34,000 - 55,000; Part time

Benefits offered by this job

Hybrid NYC office (ideally 3 days/week

Mentorship and growth opportunities

Job summary

Adaptive Security seeks a Product Operations Contractor to own UK-hours account provisioning for demo accounts, working in a hybrid NYC setting. This ongoing role focuses on accuracy and autonomous handling of provisioning tasks for demos booked by GTM teams.

You will leverage AI tooling, including Claude-based asset-sourcing automation, to work efficiently and hand off seamlessly to the core hours team at the end of your shift.

Qualifications

• 4-year degree or currently pursuing; reliability and judgment valued.
• Extremely detail-oriented with high accuracy.
• Organised under pressure with ability to prioritise.
• Self-directed and able to work independently.
• Interested in AI and able to use AI tools.
• Adaptable to fast-paced startup environments.
• Low ego and high reliability; shows up and delivers.

Responsibilities

• Own account provisioning end-to-end during shift.
• Fix and resolve flagged account issues.
• Monitor provisioning-issues channel and escalate as needed.
• Use AI tools, including Claude-based asset-sourcing automation.
• Hand off cleanly to core hours team at shift end.

Skills

Attention to detail

Organized under pressure

Self-directed

AI familiarity

Adaptability

Reliability

Education

4-year degree or in progress

Tools

Claude AI

Job description

Product Operations Contractor – UK Hours
New York City (hybrid, 3 days/week) | Contract, 40hrs/week |
Mon-Fri, 7am-3pm ET | Ongoing, paid hourly

About Adaptive Security

Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, we announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with participation from Capital One Ventures, Citi Ventures, and continued support from a16z, the OpenAI Startup Fund, and Abstract Ventures — marking NVIDIA's first AI cybersecurity investment.

Adaptive was founded by Brian Long and Andrew Jones, who previously co-founded Attentive ($500M+ ARR, $10B+ valuation) and TapCommerce (acquired by Twitter). Trusted by leading banks, healthcare organisations, and technology companies, Adaptive protects teams from AI-powered threats including deepfakes, smishing, and voice scams.

The Role

We're looking for a reliable, detail-oriented operations contractor to own account provisioning during UK business hours. This is an ongoing role with no fixed end date — we're building long-term coverage, not filling a temporary gap. The role is 100% focused on account provisioning: setting up deepfake demo accounts for demos booked by our BDR and AE teams, and resolving flagged issues when they come in.

What You'll Do

• Own account provisioning end-to-end during your shift: setting up demo accounts for demos booked by our GTM team

• Fix and resolve flagged account issues as they come in

• Monitor the provisioning-issues channel during your shift and elevate appropriately

• Use AI tools, including Adaptive's Claude-based asset-sourcing automation, to work efficiently

• Hand off cleanly to the core hours team at the end of your shift

Who You Are

• Has a 4-year degree or is currently pursuing one — we care more about reliability, technical aptitude, and judgment than field of study

• Extremely detail-oriented: you go above and beyond while paying meticulous attention to accuracy

• Organised under pressure: you can juggle competing requests and prioritise without dropping the ball

• Self-directed: comfortable working independently during your shift without constant oversight

• Interested in AI: curious about AI tools and use them to make your work faster and better

• Adaptable: comfortable in a fast-paced, high-growth startup environment

• Low ego, high reliability: you show up, do the work, and take pride in execution quality

What We Offer

• A key role at a company redefining cybersecurity for the AI era

• Hybrid NYC office (ideally 3 days/week)

• A high-performance, supportive team where your contribution is visible and valued

• Access to resources and mentorship to grow your skills throughout your contract