Product Operations Associate

Paxos; New York (NY); On-site; USD 79,000 - 107,000; Full time

Job summary

An innovative firm is seeking a Product Operations Associate to enhance its business operations. This role involves supporting stablecoin operations and digital asset custody while collaborating with various teams to drive strategic initiatives. You'll be at the heart of transforming financial infrastructure, ensuring smooth operations, and contributing to the acceptance of digital assets in global finance. If you have a passion for technology and a desire to make an impact from day one, this is the perfect opportunity for you. Join a team that values detail-oriented problem solvers ready to thrive in a fast-paced environment.

Benefits

Equity

Bonuses

Competitive Compensation

Health Insurance

Flexible Work Environment

Qualifications

• Recent graduates or those with up to one year of experience are encouraged to apply.
• Strong analytical skills and the ability to recognize trends in data are a plus.

Responsibilities

• Support stablecoin operations and digital asset custody.
• Engage with users to resolve issues and identify trends.
• Drive operational milestones and strategic initiatives.

Skills

Attention to Detail

Problem Solving

Multitasking

Analytical Skills

Project Management

Education

Bachelor's Degree

Tools

Blockchain Technology

Data Analysis Tools

Job description

Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world’s leading financial institutions, like PayPal, Venmo, Mastercard and Interactive Brokers.

About the team

The Product Operations team acts as a bridge between our customers and products, helping to turn ideas into tangible, market-leading solutions. We ensure the smooth execution of day-to-day stablecoin operations, create excellent customer experiences and work closely with internal partners across product, engineering and customer success to drive new products forward from design to implementation.

About the role

We’re looking for a Product Operations Associate to be at the forefront of our business operations supporting core activities that keep our products running smoothly. The role is a unique blend of both developing and delivering best-in-class business operations, including stablecoin operations, digital asset custody, institutional customer interaction and analytical reporting.

You’ll have a hand in several projects and strategic initiatives across Paxos, including digital asset custody and stablecoin management. You’ll work closely with our senior associates and program managers to have a direct impact on Paxos’ growth and the broader acceptance of digital assets in global finance.

What you’ll do

• Build a nimble infrastructure to support an expanding, innovative product base.
• Execute workflows with speed and accuracy while participating in strategic reengineering, audit, risk and new business initiatives.
• Actively engage with users, providing scaled support to resolve issues, identify user trends and work with cross-functional partners to find solutions using technology and automation.
• Drive the delivery of operational milestones and strategic initiatives set by Operations Management at the company-wide level, ensuring rigor through best-in-class project management practices and applying critical thinking to each business decision.
• Manage business operations to ensure fiat currency and crypto assets are custodied and transferred seamlessly, and that issues are detected and resolved promptly. This includes some after-hours work, weekend work and office visits.
• Immerse yourself in blockchain technology, cryptocurrency for enterprises and investors, our regulation-first approach, and more!

About you

• We're looking for recent graduates or those with up to one year of experience who are ready to roll up their sleeves and make an impact from day one.
• You have a strong attention to detail and passion for solving problems.
• You have the ability to thrive in ambiguity, organizing effectively and asking the right questions.
• You have the ability to multitask and prioritize in a fast-paced environment.
• You’re comfortable working in a tech-driven environment and can coordinate across several stakeholder groups (Engineering, Operations, Compliance, Marketing, People, Strategic Initiatives, Office of the CEO).
• You have the ability to “get your hands dirty” and create leverage on projects by bringing your unique expertise and willingness to learn the moving parts.
• You have a strong project management orientation, with the ability to communicate issues/concerns before they become fires and facilitate the right stakeholders in a discussion to solve them.
• You have strong analytical skills, and ability to recognize and analyze trends in data is a plus.
• Experience in FinTech or financial services is a plus.

Note: Product Operations is an on-site team, requiring employees to work from our New York city office.

Important Notice for Paxos Applicants

• We’ve become aware of fraudulent accounts posting as Paxos recruiters on LinkedIn and other platforms. These scammers attempt to deceive applicants into paying for job opportunities or providing personal financial information.
• We only use @paxos.com email addresses.
• We never ask for payment or financial details to apply, interview, or work here.
• For technical roles, we do not perform a coding interview without prior screening by our engineering team.

Thanks for your interest in Paxos!

Paxos offers a competitive total compensation and benefits package, including equity and bonuses based on both your individual performance and company performance. Eligibility for bonuses is dependent on job level, and actual salary within the range depends on your skills, experience, and qualifications.

Expected range for the base salary component for candidates located within the United States is:

$79,013 — $106,899 USD

Apply now

Join us to make finance open, secure and trustworthy