Product Manager V

M&T Bank; Buffalo (NY); On-site; USD 155,000 - 258,000; Full time

Job summary

M&T Bank, located in Buffalo, NY, seeks a senior Product Manager to steer strategic lending products and market expansion. You will own pricing, profitability, and policy development while guiding cross-functional teams to deliver competitive offerings.

Lead product design, manage financial performance, evaluate new market opportunities, and ensure regulatory alignment. Strong leadership, communication, and project management are essential for success in this role.

Qualifications

• Bachelor’s degree required; 12+ years in Marketing, Bank Operations, Credit Analysis, and/or relevant product line(s) or equivalent experience.
• Master’s degree preferred.
• Strong financial analysis skills; cash flow and profitability focus.
• Excellent verbal and written communication and interpersonal skills.
• Experience with product pricing, cost structures, risk management and regulatory compliance.

Responsibilities

• Set strategic direction for lending products in existing and new market segments and present plans to senior management.
• Responsible for product pricing guidance, cost structure improvements, and profitability management of products/services.
• Maintain awareness of competitive developments and evaluate new services, products or geographies; adjust strategy as needed.
• Lead new product implementation and existing product modifications; coordinate with other departments for support.
• Collaborate with Bank departments to develop programs to sell products and services.
• Ensure products are marketable, profitable, and compliant with applicable laws and regulations; minimize risk.
• Maintain awareness of marketing trends and align with company offerings.
• Adhere to compliance and risk controls per standards and policies.
• Promote the M&T Bank brand and an inclusive workplace culture.
• Maintain internal controls and address audit findings with regulators as applicable.
• Complete other related duties; manage staffing, performance, and promotions.

Skills

Financial analysis

Strategic thinking

Leadership

Communication

Presentation skills

Project management

Education

Bachelor's degree

Master's degree (preferred)

Job description

Overview

Provides strategic direction for lending products existing or new market segment(s) of a larger and/or more complex nature. Manages product design and development of market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals to support successful implementation; monitors achievement of the goals. Manages the development and implementation of supporting policy and procedures. May have profit/loss responsibility for the product.

Overview

Provides strategic direction for lending products existing or new market segment(s) of a larger and/or more complex nature. Manages product design and development of market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals to support successful implementation; monitors achievement of the goals. Manages the development and implementation of supporting policy and procedures. May have profit/loss responsibility for the product.

Primary Responsibilities

• Set strategic direction for lending products existing and new market segment(s) of a larger and/or more complex nature, and present supporting business plans to senior management and employees.
• Responsible for product pricing guidance, understanding and recommending improvements to cost structure and helping to manage product risk for products and/or services managed. Responsible for all supporting product financials including revenue planning and product profitability.
• Maintain a current awareness of new competitive developments in company markets, and in response evaluate and recommend new services, new products or geographies, or modify existing services, or products. Evaluate new product/services success to make adjustments as required; implement and manage changes in service or marketing strategy as required.
• Manage aspects of new product implementation and existing product modification for assigned products and/or services, including, but not limited to, design and development of services, portfolio acquisition and process improvements; serve in a liaison capacity with other areas of the Company to ensure the requisite support for products and/or services managed.
• Work with other Bank departments to develop effective programs to sell these products and/or services.
• Ensure product/services are marketable, profitable and comply with legal and regulatory requirements, while minimizing risk to the Bank.
• Maintain an awareness of new trends and developments in marketing and Company products and services to ensure alignment.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.
• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Scope of Responsibilities

As a senior level Product Manager the position’s results and/or actions impact the Bank’s long-term operations, revenues or profitability. As a result, the position has extensive contact with other Bank departments for the effective and profitable marketing of new products and the enhancement of existing products for which the position is responsible.

The position champions strategies and development of new and improved processes that support business growth, organizational efficiencies and customer service objectives through assigned products and/or services.

In addition, the position oversees and evaluates high-level processing key performance indicator models and develops reporting to manage business function processes effectively.

Supervisory/ Managerial Responsibilities

Manages a team of professionals (includes people, budget and planning).

Education and Experience Required

Bachelor’s degree, and a minimum of 12 years’ experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s), or in lieu of a degree a combined minimum of 16 years’ higher education and/or work experience, including a minimum of 12 years’ experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s).

7 years’managerial and/or project management experience in relevant product line(s).

Strong financial analysis skills, including cash flow and components of product profitability.

Excellent developmental, analytical and research skills.

Extensive network of industry and client contacts on a national scale and extensive market intelligence.

Industry-specific knowledge.

Excellent verbal and written communication and interpersonal skills.

Strong presentation skills.

Demonstrated principled leadership skills with sound business ethics.

Dedicated customer service focus. Ability to use expert resources when necessary.

Education and Experience Preferred

Master’s degree.

Extensive knowledge of Bank/personal computer software programs utilized by the Division.

Ability to interact professionally with all levels of personnel, including senior management.

Self‑motivated, well‑organized individual.

Action‑oriented individual.

Ability to work under critical time constraints.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $154,700.00 - $257,900.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America