Product Owner

M&T Bank; Buffalo (NY); On-site; USD 124,000 - 206,000; Full time

Job summary

M&T Bank in Buffalo, NY is seeking a Product Owner II to own a large product vision and roadmap, represent customer voice, and align with business strategy. You’ll prioritize backlogs and communicate with stakeholders across teams to drive delivery.

You will write user stories, define acceptance criteria, collaborate with delivery teams, and promote outcomes over outputs using design thinking and analytics. This role interfaces with senior leadership and agile teams in a fast-paced environment.

Qualifications

• Bachelor’s degree and 6+ years of business, analytical, technical and/or product experience.
• 10+ years combined education and/or work experience in lieu of a degree.
• Experience with agile product development and design thinking.
• Strong communication and leadership in matrixed organizations.

Responsibilities

• Build and own the product vision and roadmap that aligns with strategy and communicate to team and stakeholders.
• Represent the voice of the customer within the team and convey story details; decide autonomously to move delivery forward.
• Write user stories and groom the backlog; specify acceptance criteria for ATDD.
• Collaborate with delivery team to create information radiators and progress dashboards for stakeholders.
• Participate in all team ceremonies and agile activities.
• Influence partners across organization to advocate for customer benefit.
• Engage with customers to understand needs and outcomes over outputs.
• Align customer journey with dependent backlogs and other Product Owners.
• May stand in for Senior Product Owner when needed and adhere to risk and regulatory standards.

Skills

Design Thinking

Agile & Lean

Stakeholder communication

Backlog prioritization

Education

Bachelor's degree

Job description

Overview:

Serves as owner of a large product or set of products by representing the voice of the customer and stakeholders to ensure that the product provides value to the customer, while aligning with the business strategy. The Product Owner II defines their product vision and roadmap, prioritizes the product backlog, anticipates client needs and serves as primary communicator between product stakeholders and teams while evaluating product progress at each iteration. In addition, the Product Owner II plays a key role in the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including senior leadership and their dedicated agile team.

Primary Responsibilities:

• Build and own the large product or set of products vision and roadmap that aligns with the overall strategic intent and communicate them with the team and all stakeholders. Prioritize the backlog(s) based on the overall product vision and strategy.
• Represent the voice of the customer within the team and convey story details to the team; make autonomous decisions, quickly and thoughtfully, to move delivery forward in alignment with overall product vision and strategy.
• Write user stories and groom the backlog in partnership with the team. Specify acceptance criteria for each user story in support of moving the team to Acceptance Test-Driven Development (ATDD).
• Work directly with the delivery team to create appropriate information radiators and other communication tools for internal team and stakeholder use to show progress on a large product or multiple products.
• Participate in all team activities and ceremonies.
• Use a matrixed influencing approach to work with essential business partners throughout the organization, often at a more senior level and irrespective of hierarchy or divisions, advocating for the benefit of the customer.
• Understand and engage with your customers.
• Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design. Due to the scope of these product(s), these efforts are often more complex.
• Collaborate across teams and with other Product Owners to align the customer journey and dependent backlogs.
• May act on behalf of the Senior Product Owner as required by absence.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
• Complete other related duties as assigned

Managerial/Supervisory Responsibilities:

No direct management responsibility, but while an individual contributor, the jobholder must manage activities through influence, accountability and ownership, functioning in an agile environment.

Education and Experience Required:

Bachelor’s degree and a minimum of 6 years’ business, analytical, technical and/or product experience, or in lieu of a degree, a combined minimum of 10 years’ higher education and/or work experience, including a minimum of 6 years’ business, analytical, technical and/or product experience

Education and Experience Preferred:

• Prior experience prioritizing across competing priorities and quickly-changing landscape
• Prior experience actively seeking out multiple opinions, yet making independent decisions and influencing positive outcomes
• Understanding of Design Thinking principles
• Knowledge of product design and development best practices
• Knowledge of Agile and Lean principles and practices
• Experience working in partnership with user experience teams on product design
• Experience developing/managing digital capabilities
• Strong verbal and written communication skills
• Specific subject matter expertise as required by assigned product

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $123,600.00 - $206,000.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America