Product Manager, Technical Services – Americas

Stiltz Inc.; Delta Manor (PA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO 20 days

8 paid holidays

401(k) match

Job summary

Stiltz Homelifts in Bethlehem, PA, seeks a Product Manager, Americas (Technical Services) to own product configurations and jurisdiction approvals for the US and Canada. You’ll lead a six-person Technical Services team and ensure training, field support, and compliant documentation.

You will define configurations, maintain the US/Canada product matrix, coordinate with engineering, and drive training and certification across the dealer network, with oversight of permit content and safety notices.

Qualifications

• Strong technical background to discuss engineering with teams.
• Experience managing product configurations for safety critical products.
• Ability to define configurations and approvals across jurisdictions.

Responsibilities

• Define product offerings and manage US/Canada configurations and approvals.
• Lead the Technical Services team and training programs.
• Maintain documentation, permits, and ERP data.
• Communicate safety notices and product updates across channels.

Skills

Technical leadership

Product ownership

Regulatory compliance

Configuration rules

Documentation

Stakeholder communication

Cross-functional collaboration

Training & certification

Team management

Education

Engineering degree

Tools

NetSuite

Product Configurator

Job description

Stiltz Homelifts in Bethlehem, PA, seeks a Product Manager, Americas (Technical Services) to own product configurations and jurisdiction approvals for the US and Canada. You’ll lead a six-person Technical Services team and ensure training, field support, and compliant documentation.

You will define configurations, maintain the US/Canada product matrix, coordinate with engineering, and drive training and certification across the dealer network, with oversight of permit content and safety notices.