Product Manager: Policy & Billing Digital Transformation

Tier4 Group; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Tier4 Group partners with an established organization to recruit an experienced Product Manager who will lead products spanning policy lifecycle management, billing, payments, and related operational workflows. This role demands modernization of complex, regulated processes and the creation of simpler experiences for customers, partners, and internal teams.

The role focuses on strategy, customer experience, workflow transformation, and digital modernization with ownership from discovery through

Qualifications

• Experience managing complex digital products in regulated domains.
• Ability to translate customer insights into clear product priorities.
• Strong collaboration with cross-functional teams across technology, operations, and compliance.

Responsibilities

• Set direction and roadmap for policy administration, billing, payments, and related experiences.
• Modernize complex workflows while maintaining regulatory requirements.
• Collaborate with UX, operations, compliance, and business teams to deliver new capabilities.
• Lead discovery through delivery, launch, and ongoing optimization.

Skills

Product management

Policy lifecycle management

Billing payments

Regulated environments

Stakeholder mgmt

Agile methodologies

Education

Bachelor's degree

Job description

Tier4 Group partners with an established organization to recruit an experienced Product Manager who will lead products spanning policy lifecycle management, billing, payments, and related operational workflows. This role demands modernization of complex, regulated processes and the creation of simpler experiences for customers, partners, and internal teams.

The role focuses on strategy, customer experience, workflow transformation, and digital modernization with ownership from discovery through