Product Manager, Platform & AI (Remote)

1mind AI Inc.; Northern (KY); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

Stock options

Company-paid benefits

Job summary

1mind is hiring a Product Manager, Platform to drive the Console experience end-to-end. This fully remote role prefers Eastern Time, with collaboration across engineering, design, and customer success to deliver scalable, intuitive configurations and AI-assisted features.

You will own integrations, workflows, and permissions, ensuring a smooth path from onboarding to live deployments while shaping the AI assistant's capabilities for trusted actions.

Qualifications

• 4+ years of product management experience, ideally in B2B SaaS.
• Experience with self-serve products, admin tools, integrations, workflow builders, configuration products, or other complex product surfaces.
• Strong product judgement — able to look at a complicated interface and form a clear point of view on what's working, what isn't, and why.
• Comfortable running usability sessions, talking directly to customers, and digging beneath a feature request to find the real problem.
• Systems thinking — able to reason about how permissions, data, integrations, and configuration connect, and recognize when a fix is bigger than one screen.
• Technical curiosity — comfortable with APIs, integrations, data models, permissions, and failure modes, without needing an engineering background.
• A bias toward prototyping ideas quickly using modern AI and design tools rather than debating them in the abstract.

Responsibilities

• Own the Console experience end to end — information architecture, navigation, onboarding, configuration flows, empty states, errors, and how customers encounter complexity over time
• Define how an AI assistant helps customers configure and operate the platform conversationally, including what actions it can take and how to make those actions understandable and trustworthy
• Design workflow configuration that's expressive enough for advanced use cases while staying understandable to first-time users
• Own the customer experience around integrations — authorization, permissions, object and field mapping, sync behavior, and failure and recovery states
• Reduce the time and effort required to get a new account to a successful live deployment, and identify which manual moments should become real product experiences
• Partner with engineering on the reusable capabilities underneath the UI — configuration, permissions, integrations, and system state — so recurring problems get solved once
• Run usability sessions and customer conversations directly, translating friction and feedback into a clear point of view engineering and design can act on
• Partner closely with Customer Success to separate one-off requests from the broader product problems worth solving

Skills

Product management

Self-serve products

Usability sessions

Systems thinking

AI prototyping

RBAC / permissions

Tools

APIs

Job description

1mind is hiring a Product Manager, Platform to drive the Console experience end-to-end. This fully remote role prefers Eastern Time, with collaboration across engineering, design, and customer success to deliver scalable, intuitive configurations and AI-assisted features.

You will own integrations, workflows, and permissions, ensuring a smooth path from onboarding to live deployments while shaping the AI assistant's capabilities for trusted actions.