Product Manager, Patient Intake & AI-Driven Front Office

Sycle; Denver (CO); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

FSA

Life & Disability

401(k) with Matching

Time Off & Holidays

Internet stipend

Tuition reimbursement

Job summary

Sycle, a market-leading hearing care SaaS provider, seeks a Product Manager – Patient Intake in Denver or on the US West Coast to reinvent patient check-in, registration, and onboarding for audiology practices.

You will own the end-to-end digital intake lifecycle, exploring tablet-based registration, digital forms, self-service kiosks, and voice/speech tools, while applying Agentic AI to prototype and accelerate delivery.

Qualifications

• 3–5+ years of Product Management experience in healthcare SaaS, EMR/EHR platforms, patient access, or digital front door solutions.
• Deep understanding of healthcare front-office workflows, patient onboarding, insurance eligibility verification, and demographic data capture.
• Demonstrable experience leveraging AI agents to accelerate research synthesis, build interactive prototypes, or automate requirement drafting.
• Proven track record of designing hardware-agnostic (tablet, mobile, web) user interfaces for diverse patient demographics, including seniors.
• Bachelor’s degree in Healthcare Administration, Information Systems, Business, Computer Science, or a related field.

Responsibilities

• Own the strategy for transforming manual front-office workflows into frictionless digital intake experiences (pre-visit online intake, in-clinic tablet check-in, ambient/speech recognition, insurance card capture).
• Conduct hands-on clinic observations and user research with front-desk staff and patients to remove friction and speed up check-in.
• Utilize AI multi-agent tools to generate acceptance criteria, mock up UI, and test form logic at accelerated speeds.
• Ensure intake data maps smoothly into EMR records, demographics, and scheduling systems with minimal double-entry.
• Ensure HIPAA compliance, eSIGN, and WCAG/ADA accessibility across digital intake solutions.

Skills

Healthcare PM Mastery

Workflow Expertise

Agentic Proficiency

User-Centric Design

Education

Bachelor's degree in Healthcare Administration, Information Systems, Business, Computer Science, or related field

Tools

Claude 4.6+

GPT 5.4+

Windsurf

Cursor

OCR

Job description

Sycle, a market-leading hearing care SaaS provider, seeks a Product Manager – Patient Intake in Denver or on the US West Coast to reinvent patient check-in, registration, and onboarding for audiology practices.

You will own the end-to-end digital intake lifecycle, exploring tablet-based registration, digital forms, self-service kiosks, and voice/speech tools, while applying Agentic AI to prototype and accelerate delivery.