Product Manager — Partnerships & Customer Experience

Capital One; Richmond (VA); On-site; USD 101,000 - 115,000; Full time

Job summary

Capital One seeks a Senior Associate, Product Management - Partnerships Customer Experience to own post-acquisition customer experiences for Partnerships, delivering instant spend experiences in-store and online across the US Card portfolio.

You will collaborate with business, design, tech, product, marketing and partner teams to design, build and launch new capabilities, and you will use experimentation to refine solutions while managing complex projects in a fast-paced environment.

Qualifications

• Bachelor’s degree or military experience.
• At least 1 year in product management or related fields.
• Preferred: CS/engineering degree and 1+ years translating business strategy into digital products.

Responsibilities

• Own and prioritize feature development roadmaps.
• Collaborate with tech, design, data science and partner teams.
• Design, build and launch customer-facing experiences in Partnerships.
• Use experiments to improve in-market solutions.

Skills

Intellectually Curious

Communicator & Influencer

Do-er

Passionate & Customer Focus

Learner

Team Player

Education

Bachelor’s degree or military experience

Bachelor’s degree in computer science or engineering

1+ years translating business strategy or analysis into consumer facing digital products

Job description

Capital One seeks a Senior Associate, Product Management - Partnerships Customer Experience to own post-acquisition customer experiences for Partnerships, delivering instant spend experiences in-store and online across the US Card portfolio.

You will collaborate with business, design, tech, product, marketing and partner teams to design, build and launch new capabilities, and you will use experimentation to refine solutions while managing complex projects in a fast-paced environment.