Senior Product Manager, Partnerships & Customer Experience

Capital One; New York (NY); On-site; USD 121,000 - 138,000; Full time

Job summary

Capital One in New York, NY seeks a Senior Associate in Product Management for Partnerships Customer Experience. You will help shape post-acquisition CX, enabling instant spend experiences across channels and collaborating with business, design, tech, product, marketing and partner teams to launch new customer‑facing features.

You will own roadmaps, drive hypothesis-driven testing, and deliver value through well‑designed, scalable platforms that serve millions of customers.

Qualifications

• Bachelor’s degree or military experience.
• At least 1 year of product management experience or related field.
• Preferred: CS or engineering background; experience translating strategy.
• Experience with cross-functional teams in an agile environment.

Responsibilities

• Collaborate with business, design, tech, product, marketing and partner teams to develop and launch customer-facing experiences.
• Design, build and launch capabilities enabling instant spend experiences in-store and online.
• Own feature roadmaps and prioritize work to deliver business value.
• Use experimentation to improve existing in-market solutions and drive longitudinal impact.
• Communicate product direction clearly to stakeholders and partners.

Skills

Intellectually Curious

Communicator & Influencer

Do-er

Passionate & Customer Focus

Learner

Team Player

Education

Bachelor’s degree

Job description

Capital One in New York, NY seeks a Senior Associate in Product Management for Partnerships Customer Experience. You will help shape post-acquisition CX, enabling instant spend experiences across channels and collaborating with business, design, tech, product, marketing and partner teams to launch new customer‑facing features.

You will own roadmaps, drive hypothesis-driven testing, and deliver value through well‑designed, scalable platforms that serve millions of customers.