Product Manager, Partnerships & Conversions

Capital One; Chicago (IL); On-site; USD 101,000 - 115,000; Full time

Job summary

Capital One's Product Management team is seeking a Senior Associate, Partnerships Conversions to influence how customers interact with Capital One's digital onboarding and card conversion processes. In this role you will partner across teams to transform image conversion services, minimize disruption for customers and agents, and explore AI-driven tools to improve document access.

Join a collaborative, fast-paced environment that emphasizes human-centered design, data-driven decision making, and

Qualifications

• Bachelor’s degree or military experience.
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.
• Bachelor’s degree in computer science or engineering.
• 1+ years translating business strategy or analysis into consumer facing digital products.
• 1+ years of experience working on core product platforms powering digital experiences.
• 1+ years working with cross functional teams as a product owner in an agile development process.

Responsibilities

• Eliminate disruption to Customer and Servicing Agent experiences during onboarding new credit card portfolios.
• Partner across teams to transform Image Conversion Services and minimize effort to access historical documents during conversions.
• Evaluate processes, identify improvements, and explore AI-driven tools to support business goals and customer needs.

Skills

Intellectually Curious

Communicator & Influencer

Do-er

Passionate & Customer Focus

Learner

Team Player

Education

Bachelor’s degree or military experience

Bachelor’s degree in computer science or engineering

Job description

Capital One's Product Management team is seeking a Senior Associate, Partnerships Conversions to influence how customers interact with Capital One's digital onboarding and card conversion processes. In this role you will partner across teams to transform image conversion services, minimize disruption for customers and agents, and explore AI-driven tools to improve document access.

Join a collaborative, fast-paced environment that emphasizes human-centered design, data-driven decision making, and