Product Manager — Merchant Growth & Solutions

TikTok; Seattle (WA); On-site; USD 144,000 - 212,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid parental leave

Disability coverage

Life insurance

Wellbeing benefits

Paid holidays and sick days

Paid Personal Time

Job summary

TikTok Shop in Seattle is seeking a Product Manager to lead merchant-focused product solutions, driving growth and improving operational efficiency. You will analyze merchant models, collaborate across teams, and guide end-to-end implementations including onboarding, integrations, and major campaigns.

The role emphasizes data-driven decision making, scalable product capabilities, and strong cross-functional leadership in a dynamic environment.

Qualifications

• Minimum 3 years in product management covering initiation, design, development, promotion and iteration.
• Strong business sense, systems thinking, and ability to translate complex merchant scenarios into actionable solutions.
• Excellent product experience design, analytical thinking and data analysis with business perspective.
• Superior communication, collaboration, and project management skills to drive progress in complex environments.

Responsibilities

• Lead planning and design of product solutions for TikTok Shop’s strategic industries and merchants, driving merchant growth and experience.
• Understand merchants’ business models, processes, and architectures.
• Identify cross-functional issues and drive reusable product capabilities and scalable solutions.
• Conduct diagnostics and identify growth opportunities using data, research, and partnerships with industry teams.
• Support onboarding, integrations, platform migrations, and major campaigns with risk-aware design and end-to-end validation.
• Explore AI applications in merchant operations to develop scalable, efficient product capabilities.

Skills

Product management

Business acumen

Data analysis

Cross-functional collaboration

Communication skills

Tools

APIs/Open platforms

ERP/OMS/WMS systems

ISV ecosystems

Merchant solutions

Job description

TikTok Shop in Seattle is seeking a Product Manager to lead merchant-focused product solutions, driving growth and improving operational efficiency. You will analyze merchant models, collaborate across teams, and guide end-to-end implementations including onboarding, integrations, and major campaigns.

The role emphasizes data-driven decision making, scalable product capabilities, and strong cross-functional leadership in a dynamic environment.