Product Manager – Loan Servicing Contract Hybrid SF

Kelly Services; San Francisco (CA); Hybrid; USD 110,000 - 124,000; Part time

Job summary

Kelly Services is seeking a contract Product Manager - Loan Servicing for our fintech client in San Francisco. This hybrid role requires onsite Tue-Thu in SF, with remote work the rest. 6-month contract with potential extensions.

You will lead roadmap for lending capabilities, onboard partners, define new loan types, and ensure the servicing platform supports growth while complying with regulations. 5+ years PM experience in lending or fintech preferred.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field.
• MBA or advanced degree is a plus.
• 5+ years of product management experience, with 2–3 years focused on loan servicing, payments, partnerships, or fintech platform expansion.
• Experience launching new loan products, integrating lending partners, or expanding into new lending verticals.
• Experience integrating large-scale or legacy systems, or onboarding external partners into servicing platforms, is strongly preferred.

Responsibilities

• Own and build the roadmap for expanding lending capabilities into new product areas and loan types.
• Define requirements for onboarding partners, ensuring servicing and origination systems support terms.
• Partner with engineering to integrate new partner systems and onboarding for new loan types.
• Identify gaps in servicing data flows and modernize the loan servicing platform where needed.
• Lead the definition and delivery of new loan type capabilities and reporting standards.
• Translate requirements into detailed specifications for onboarding and servicing workflows and execute the roadmap.
• Prioritize and deliver capabilities to support launches, new product types, regulatory changes, and improved borrower experiences.
• Work with Compliance, Legal, and Risk to ensure regulatory alignment and data protection.

Skills

Strategic product leadership

Cross-functional collaboration

API & data modeling

Regulatory knowledge

Education

Bachelor's degree in CS/Engineering or related

MBA or advanced degree (plus)

Tools

Shaw Spectrum

Job description

$80 - $90

Our client, a leader in Fintech, is seeking a contract Product Manager - Loan Servicing. This a hybrid role, Tue-Thu required onsite in San Francisco. The rest is remote

contract duration : 6 months (+ likely extensions)

Product Manager - Loan Servicing

Job Summary

We are seeking a strategic and technically strong Product Manager to lead our expansion in our lending verticals and partner programs. This role is responsible for

driving execution in product areas such as Home Improvement and Purchase Finance,

expanding our loan offerings with new loan types such as promotional-rate financing, and onboarding new provider partners. Modernizing our underlying loan

servicing platform is a supporting part of this work, needed to reliably support

these new products, loan types, and partners.

You’ll play a key role in growing the company into new markets and partnerships while

ensuring borrowers can reliably manage and repay their loans

across an expanding set of products.

Key Responsibilities

Product & Partner Expansion Strategy

• Own and build the roadmap for expanding our lending capabilities into new product areas such as Home Improvement and Purchase Finance, including new loan types like promotional-rate offers.
• Define requirements for onboarding new Home Improvement and Purchase Finance partners, ensuring servicing and origination systems can support each partner’s unique program terms.

Partner Integration & Onboarding

• Partner with engineering to integrate new partner systems and loan types into our lending platform, coordinating end-to-end onboarding for new Home Improvement and Purchase Finance partners.
• Identify gaps in servicing data flows and system capabilities needed to support new product types and partner-specific requirements, and modernize the underlying loan servicing platform where needed.

New Loan Type Enablement

• Lead the definition and delivery of new loan type capabilities, such as promotional-rate structures, ensuring systems accurately calculate, bill, and report on these terms.
• Establish data quality and reporting standards for new products and partners to maintain clean, reliable borrower account records across all channels.

Use Case Expansion & Feature Delivery

• Translate business and partner requirements into detailed specifications for new loan types, partner onboarding, and servicing workflows, i.e. execute the roadmap.
• Prioritize and deliver new capabilities to support partner launches, new product types, regulatory changes, and improved borrower experiences.

Compliance & Risk Alignment

• Work closely with Compliance, Legal, and Risk teams to ensure new loan types, promotional terms, and partner programs adhere to regulatory requirements (e.g., Reg Z, FDCPA, state servicing regulations) and internal risk standards.
• Advocate for borrower data protection and secure-by-design principles across new partner integrations.

Cross-Functional Collaboration

• Partner with engineering, design, partner management, operations, and product teams to deliver seamless onboarding and servicing experiences for new partners and loan types.
• Communicate roadmap, progress, and decisions clearly to stakeholders and senior leadership.

Qualifications

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field.

MBA or advanced degree is a plus.

Experience

5+ years of product management experience, with at least 2-3 years focused on loan servicing, payments, partnerships, or fintech platform expansion.

Demonstrated experience launching new loan products, integrating lending partners, or expanding into new lending verticals (e.g., home improvement, point-of-sale/purchase finance).

Experience integrating large-scale or legacy systems, or onboarding external partners into servicing platforms, is strongly preferred.

Skills & Competencies

Understanding of user-centered design and ability to partner with Design to create customer-centric experiences.

Strong technical ability to translate architecture concepts, API designs, and data models into clear product requirements.

Excellent communication and stakeholder management skills, with experience presenting to executives.

Proven ability to lead cross-functional teams to deliver complex platform capabilities.

Familiarity with data governance, data quality frameworks, and loan lifecycle management across multiple product types.

Technical Knowledge

Knowledge of loan and payment data models, master data management (MDM), and data quality tooling.

Experience with Shaw Spectrum is a plus.

Preferred

Experience in financial services, fintech, or other regulated industries.

Knowledge of loan servicing and promotional financing regulations (e.g., Reg Z, Reg E, FDCPA, state servicing requirements, etc.).

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.