Product Manager II

Jobtailor; Illinois; On-site; USD 90,000 - 120,000; Full time

Job summary

Jobtailor in Illinois seeks a data-driven professional to build customer segmentation analyses and engagement frameworks using Python, Spark, and SQL to derive insights.

You will collaborate with product and sales teams to drive data-informed decisions, develop performance dashboards, and support cross-functional product initiatives throughout the lifecycle.

Qualifications

• University / college degree, typically a bachelor's degree.
• 3+ years of relevant / direct industry experience.
• Comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree.
• Knowledge of business objectives, customer solutions, marketing, product development, product management, and sales.
• Data mining and analysis using Python, Spark, and SQL.
• No required certifications.
• No required licenses.
• Must not require employment visa sponsorship; PNC will not participate in STEM OPT for this position.

Responsibilities

• Use big data to develop customer segmentation analysis.
• Research and develop engagement measurement frameworks, attribution analysis, and customer-level profitability analysis.
• Work across functions and products to drive consensus on customer segmentation and engagement definitions.
• Derive analytical insights and support product teams in understanding business strategy and customer behaviors.
• Work with stakeholders to further the customer segmentation framework.
• Perform data analysis around credit card, debit card, and deposit products.
• Develop key engagement metrics and attribution analysis of changes.
• Partner with cross-functional teams to develop performance monitoring dashboards.
• Lead or support initiatives involving the selection, design, development, and promotion of new or existing products.
• Participate in customer-focused quality assessments and improvement processes.
• Develop business cases, business plans, and roll-outs for less complex products or initiatives.
• Analyze product, technology, market trends, and third-party requirements to design innovative product features and enhancements.
• Manage development, production, roll-out, pricing, or promotion of less complex products or initiatives.
• Resolve operational and process problems.
• Work with sales, marketing, digital channel delivery, and internal and external partners throughout the product lifecycle.
• Support risk management, compliance, and audit needs as part of the first line of defense.
• Monitor and analyze business results, coordinate reporting, and recommend product or marketing modifications to improve results.

Skills

Data mining and analysis

Collaboration

Decision making

Critical thinking

Effective communication

Problem solving

Education

Bachelor's degree

Tools

Python

Spark

SQL

Microsoft Office

Job description

• Use big data to develop customer segmentation analysis
• Research and develop engagement measurement frameworks, attribution analysis, and customer-level profitability analysis
• Work across functions and products to drive consensus on customer segmentation and engagement definitions
• Derive analytical insights and support product teams in understanding business strategy and customer behaviors
• Work with stakeholders to further the customer segmentation framework
• Perform data analysis around credit card, debit card, and deposit products
• Develop key engagement metrics and attribution analysis of changes
• Partner with cross-functional teams to develop performance monitoring dashboards
• Lead or support initiatives involving the selection, design, development, and promotion of new or existing products
• Participate in customer-focused quality assessments and improvement processes
• Develop business cases, business plans, and roll-outs for less complex products or initiatives
• Analyze product, technology, market trends, and third-party requirements to design innovative product features and enhancements
• Manage development, production, roll-out, pricing, or promotion of less complex products or initiatives
• Resolve operational and process problems
• Work with sales, marketing, digital channel delivery, and internal and external partners throughout the product lifecycle
• Support risk management, compliance, and audit needs as part of the first line of defense
• Monitor and analyze business results, coordinate reporting, and recommend product or marketing modifications to improve results

Requirements

• University / college degree, typically a bachelor's degree
• 3+ years of relevant / direct industry experience
• Comparable combination of education, job-specific certification(s), and experience (including military service) may be considered in lieu of a degree
• Knowledge of business objectives, customer solutions, marketing, product development, product management, and sales
• Business acumen, collaborating, decision making and critical thinking, design thinking, effective communications, emerging technologies, innovation, knowledge of product line, problem solving, producing results, and solutions development
• Data mining and analysis using Python, Spark, and SQL
• Microsoft Office
• No required certifications
• No required licenses
• No required or preferred language assessments
• Must not require employment visa sponsorship; PNC will not participate in STEM OPT for this position

Core Competencies

Demonstrates expertise in data mining and analysis using Python, Spark, and SQL to drive customer segmentation and engagement strategies. Proven ability to collaborate across functions, develop performance monitoring dashboards, and support product management initiatives.

Highest-signal resume keywords

• Data Mining and Analysis
• Customer Segmentation Framework
• Performance Monitoring Dashboards
• Product Development and Management
• Business Acumen

Hard Skills

• Data Mining
• Data Analysis
• Python
• Spark
• SQL

Soft Skills

• Collaboration
• Decision Making
• Critical Thinking
• Effective Communication
• Problem Solving

Industry Keywords

• Customer Solutions
• Product Development
• Product Management
• Engagement Measurement
• Attribution Analysis

Tools & Technologies

• Microsoft Office