Product Manager

Softworld, a Kelly Company; Los Angeles (CA); On-site; USD 95,000 - 115,000; Full time

Job summary

A leading firm in healthcare technology is seeking a Product Manager specializing in Human Capital and Time Management Applications. The role involves collaborating with IT and HR to enhance HR technologies and manage their lifecycle effectively. Candidates must have at least 5 years of experience in a healthcare context and strong knowledge of HRIS systems. This full-time position offers the opportunity to lead cross-functional initiatives and improve organizational efficiencies.

Qualifications

• Minimum 5 years of experience in a healthcare environment.
• Experience with HRIS systems and knowledge of HR processes.
• 3 years managing senior-level stakeholders.

Responsibilities

• Lead the development and improvement of HR applications.
• Gather requirements and define product strategy.
• Manage full project lifecycles using Agile methodologies.

Skills

Strong business acumen

Analytical skills

Stakeholder communication

Agile Project Management

Identity management

Education

Bachelor's degree in Information Technology, Business, or related field

Tools

Workday

Kronos

HealthStream

Job description

Product Manager – Human Capital & Time Management Applications

Employment Type: Direct Hire

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Industry: Healthcare / Medical Enterprise / Higher Education

Position Summary

The Product Manager for Human Capital and Time Management Applications serves as a strategic partner between IT and Human Resources, ensuring HR technologies fully support organizational goals. This role manages the full lifecycle of HR applications—potentially including Workday, Kronos, and HealthStream—and is responsible for leading system enhancements, supporting application functionality, and delivering high‑value digital solutions. The Product Manager oversees application roadmaps, leads cross‑functional project initiatives, and ensures HR systems operate efficiently and securely.

Key Responsibilities

• Lead the development, configuration, and continuous improvement of HR applications, ensuring quality, stability, and alignment with business objectives.
• Partner with HR and IT stakeholders to gather requirements, define product strategy, and implement solutions that enhance workforce management, scheduling, credential tracking, and timekeeping processes.
• Support identity management initiatives across employees and non‑employees, ensuring proper access controls and compliance.
• Manage full project lifecycles, including planning, execution, communication, and delivery, using Agile and ITIL‑based methodologies.
• Oversee application support teams, including developers, analysts, and integration engineers; provide leadership, direction, and professional development.
• Evaluate and recommend digital application and integration solutions that support long‑term enterprise strategy.
• Lead presentations, workshops, and communication efforts with leadership groups and end users.
• Collaborate with procurement and cross‑functional teams on system selection, RFPs, vendor evaluation, and contract support.
• Monitor data integrity, service delivery performance, and system reliability; implement corrective actions and process improvements.
• Maintain strong relationships with business partners to promote best practices and support data‑driven decision making.
• Participate in organizational initiatives, strategic planning, and enterprise‑wide digital transformation efforts.

Minimum Qualifications

• Bachelor’s degree in Information Technology, Business, Project Management, or a related field.
• Minimum 5 years of experience in a healthcare environment.
• Minimum 5 years supporting and configuring HRIS systems, with strong knowledge of HR processes and data management.
• Proven experience implementing or re‑engineering:
  • Scheduling and timekeeping systems
  • Identity management programs
• At least 3 years of experience managing senior‑level stakeholders and leading technology teams.
• Hands‑on experience with project management, including planning, execution, oversight, and software delivery methodologies.
• Knowledge of ITIL framework and SDLC processes.
• Strong business acumen, analytical skills, and ability to operate as a consultant/facilitator.
• Experience presenting to large groups and guiding strategic discussions.
• Familiarity with Agile Project Management practices.

Preferred Skills

• Expertise with Workday, Kronos, and HealthStream.
• Strong stakeholder communication and business relationship management skills.
• Requirements gathering, data analysis, and service delivery management.
• Ability to quickly learn new applications and adapt to evolving business needs.
• Understanding of identity management and compliance requirements.
• Occasional onsite visits may be required for orientation, hardware pickup, team events, or major go‑live activities (2–4 days per year).
• Business casual environment, with 2–3 rounds of interviews (video/Teams).

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology

Industries: Primary and Secondary Education and Information Services