Product Manager, Global Event Experience

Native American Talent; Austin (TX); Hybrid; USD 120,000 - 224,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension / 401(k)

Paid time off

Job summary

EY seeks a Product Manager for the Event Experience portfolio to shape attendee journeys across in-person, virtual and hybrid events. You will drive strategy, governance and roadmap for systems like Cvent and SpotMe, working with events operations, Brand Marketing and regional teams.

The role focuses on delivering seamless, branded experiences, measurable improvements, and scalable adoption while balancing global standards with regional needs across EY’s worldwide events program.

Qualifications

• Experience in product management, ownership or digital experience in enterprise, SaaS or marketing tech environments.
• Hands-on with Cvent, SpotMe or similar event platforms.
• Ability to translate attendee and sponsor needs into clear product requirements and measurable improvements.

Responsibilities

• Own the product vision and roadmap for EY’s Event Experience, focusing on attendee management, apps, communications and data capture.
• Design end-to-end attendee journeys with standards that work across in-person, virtual and hybrid formats.
• Lead governance and rollout for attendee-facing features, including accessibility and localisation considerations.
• Collaborate with events operations, Brand Marketing, Talent/Learning and regional teams to translate requirements into user stories and rollout plans.
• Run pilots and controlled rollouts to validate value before scaling globally.
• Define governance and guardrails to ensure consistent global experiences with regional variation.
• Measure outcomes with KPIs like registration, engagement and ROI; use data to drive improvements.
• Lead supplier collaboration and ensure data flows and integrations support reliable live-event delivery.

Skills

Product management

Roadmapping

Stakeholder alignment

UX understanding

Data literacy

Communication

Cross-functional teamwork

Analytics

Tools

Cvent Registration

Attendee Hub

SpotMe

Job description

EY seeks a Product Manager for the Event Experience portfolio to shape attendee journeys across in-person, virtual and hybrid events. You will drive strategy, governance and roadmap for systems like Cvent and SpotMe, working with events operations, Brand Marketing and regional teams.

The role focuses on delivering seamless, branded experiences, measurable improvements, and scalable adoption while balancing global standards with regional needs across EY’s worldwide events program.