Global Event Experience Product Manager

EY; Austin (TX); Hybrid; USD 120,000 - 255,000; Full time

Job summary

EY is seeking a Product Manager for Event Experience to shape EY’s global attendee journey across in-person, virtual, and hybrid events. You’ll own the product strategy, define experiences, and partner with operations, Brand Marketing and regional teams to deliver scalable, inclusive attendee experiences with data-driven improvements.

You will work with Cvent, SpotMe and other tools to standardize processes while allowing regional variations.

Qualifications

• Relevant experience in product management or product ownership in complex enterprise environments.
• Experience with attendee-facing event technology platforms and ecosystems.
• Ability to translate attendee and sponsor needs into clear product requirements and roadmaps.

Responsibilities

• Own the product vision and roadmap for EY’s Event Experience product cluster.
• Define end-to-end attendee journeys across in-person, virtual and hybrid formats.
• Lead governance and deployment of attendee-facing AI capabilities and collaboration with partners.
• Capture demand, prioritise backlog and translate requirements into actionable user stories.
• Measure outcomes with KPIs and drive continuous improvement and ROI.

Skills

Product management

Stakeholder management

Data-driven decisions

User experience

Tools

Cvent

SpotMe

Job description

EY is seeking a Product Manager for Event Experience to shape EY’s global attendee journey across in-person, virtual, and hybrid events. You’ll own the product strategy, define experiences, and partner with operations, Brand Marketing and regional teams to deliver scalable, inclusive attendee experiences with data-driven improvements.

You will work with Cvent, SpotMe and other tools to standardize processes while allowing regional variations.