Product Manager - E‑commerce Risk & Trust

TikTok USDS Joint Venture LLC; Seattle (WA); On-site; USD 157,000 - 296,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with company match

Paid parental leave

Paid holidays and personal time

Job summary

TikTok USDS Joint Venture LLC is hiring for a Risk Control & Security leader in the E‑commerce governance domain. You will define automated risk rules, drive the strategic roadmap with cross-functional partners, and push the safety measures across the platform to reduce losses while protecting user, seller, and creator experiences.

You will collaborate with engineering and analytics to build risk perception, interventions, and governance metrics, balancing priorities across stakeholder groups in

Qualifications

• Bachelor's degree or above in Computer Science, Business Analytics, Math, Statistics, or related field.
• 5+ years of anti-fraud, financial services, risk management, or trust & safety experience.
• Analytical and quantitative skills with data-driven decision making.
• Experience creating anti-fraud enforcement rules for scaled enforcement.
• Proficient in SQL/MySQL and Python or equivalent.

Responsibilities

• Lead, coordinate, and develop risk domain automated rules and strategies via analyzing user behavior, content, user feedback and other data.
• Show leadership within your risk domain by setting the strategic direction, coordinating efforts with your partner stakeholders, and setting the roadmap of the team.
• Reduce capital loss and improve metrics related to risk exposure by building a systematic framework of risk management to cover the entire breadth of your business domain.
• Drive the improvement and upgrade of product safety mechanisms, and be responsible for the effectiveness of risk mitigation plans.
• Cooperate with tech and analytics teams to build and improve risk perception, identification, intervention and governance effect measurement systems.
• Manage prioritization and balance trade-offs among seller experience, user experience, creator experience, and platform performance/protection within the ecosystem.
• Engage with various business, operation, tech and security/risk stakeholders to solve risk problems at scale.

Skills

Analytical thinking

Data analysis

Fraud risk knowledge

Problem solving

Education

Bachelor's degree or higher in CS/Analytics/Math

Tools

SQL

MySQL

Python

Job description

TikTok USDS Joint Venture LLC is hiring for a Risk Control & Security leader in the E‑commerce governance domain. You will define automated risk rules, drive the strategic roadmap with cross-functional partners, and push the safety measures across the platform to reduce losses while protecting user, seller, and creator experiences.

You will collaborate with engineering and analytics to build risk perception, interventions, and governance metrics, balancing priorities across stakeholder groups in