Product Manager: Checkout Experience & Growth (SaaS)

Klaviyo Inc.; Boston (MA); On-site; USD 104,000 - 156,000; Full time

Job summary

Klaviyo is seeking a Product Manager to shape the future of our Checkout Experience. You’ll own key parts of the customer purchasing journey, partnering with Engineering, Design, Analytics, and Growth to build intuitive experiences that improve conversion and reduce friction across the buying flow.

Using customer research, experimentation, and product analytics, you’ll identify opportunities to simplify the purchasing process, drive growth, and enable subscriptions, billing, promotions, and

Qualifications

• 4+ years of product management for B2B SaaS.
• Experience optimizing growth funnels and onboarding.
• Experience with SaaS checkout UX and subscriptions.
• Experience with billing/payments platforms (Stripe, Chargbee, PayPal).
• Data-driven decision making with experimentation.
• Excellent cross-functional partnership with Eng, Data, GTM.

Responsibilities

• Own initiatives across checkout experience to boost conversion.
• Create intuitive purchasing flows from plan selection to activation.
• Collaborate with Design and Engineering to improve checkout via research and testing.
• Analyze funnels and metrics to identify improvements and impact.
• Support pricing experiments and go-to-market with Growth/Marketing/Finance.
• Evolve billing, promotions, payment methods and self-service features.

Skills

Product management (B2B SaaS)

SaaS checkout UX

Growth funnel optimization

A/B testing & analytics

Cross-functional collaboration

Tools

Stripe

Metronome

Paypal

Chargbee

Job description

Klaviyo is seeking a Product Manager to shape the future of our Checkout Experience. You’ll own key parts of the customer purchasing journey, partnering with Engineering, Design, Analytics, and Growth to build intuitive experiences that improve conversion and reduce friction across the buying flow.

Using customer research, experimentation, and product analytics, you’ll identify opportunities to simplify the purchasing process, drive growth, and enable subscriptions, billing, promotions, and