Product Manager — CDP & Marketing Tech, AI-Driven Data

Nordstrom, Inc.; Seattle, Northern (WA, KY); Hybrid; USD 122,000 - 189,000; Full time

Benefits offered by this job

401k plan

Merchandise discount

PTO & paid time away

Job summary

Nordstrom, Inc. in the United States seeks a Product Manager 2 to own the Customer Data Platform and Marketing Technology partnerships.

You will roadmap and prioritize data-driven features, manage vendor relationships, and lead AI-enabled data onboarding and journey design to power personalized marketing across Nordstrom’s ecosystem. The ideal candidate brings 3+ years in product management within data platforms, strong SQL and API skills, and hands-on experience with CDP tools and marketing

Qualifications

• 3+ years of product management experience in a technology-driven environment or related technical/business role.
• Bachelor's Degree in Business, Marketing, IT, Computer Science, Data Science or related field.
• Working knowledge of customer data platforms (e.g., Treasure AI, Segment, Adobe) including audience segmentation and activation.
• Experience with marketing feed management and data flows to downstream platforms.
• Strong technical acumen with software development concepts, data pipelines, and APIs; hands-on AI prototyping experience.

Responsibilities

• Own the CDP roadmap and onboarding of new data sources and platform enhancements.
• Manage vendor relationships, monthly business reviews, escalations, and renewals.
• Drive AI agent enablement within the CDP and define access controls and new use cases.
• Ensure data completeness, timeliness, and accuracy in marketing feeds and downstream platforms.
• Translate marketing needs into clear technical requirements and priorities with Eng, Analytics, and Marketing teams.
• Define, measure, and monitor KPIs for CDP and integration health; perform root-cause analyses.

Skills

SQL

Vendor management

Cross-functional collaboration

AI prototyping

Data pipelines

APIs

Communication

Problem solving

Education

Bachelor's degree

Tools

Treasure AI

Segment

Adobe

VS Code

GitHub Copilot

Job description

Nordstrom, Inc. in the United States seeks a Product Manager 2 to own the Customer Data Platform and Marketing Technology partnerships.

You will roadmap and prioritize data-driven features, manage vendor relationships, and lead AI-enabled data onboarding and journey design to power personalized marketing across Nordstrom’s ecosystem. The ideal candidate brings 3+ years in product management within data platforms, strong SQL and API skills, and hands-on experience with CDP tools and marketing