Product Manager – CAI Modernization (Public Sector, Hybrid)

S R International Inc; Harrisburg (Dauphin County); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work from home options

Job summary

Commonwealth of Pennsylvania – Public Utility Commission (PA PUC) seeks an experienced Product Manager to lead the modernization of its Consumer Affairs Information (CAI) application, coordinating with business and technical stakeholders to ensure alignment with Commonwealth standards for architecture, security, accessibility, and data privacy.

The role manages the product backlog and user stories, facilitates Agile ceremonies, and oversees testing and implementation across design, development,

Qualifications

• 5 years of experience as a Product Manager leading large-scale public-sector modernization initiatives.
• Experience modernizing legacy applications or leading digital transformation projects.
• Strong experience gathering user stories from diverse business stakeholders and converting them into actionable product backlogs.
• Working knowledge of Agile/Scrum methodologies and tools such as Azure DevOps, Jira, or similar platforms.
• Experience overseeing and testing large data conversions.
• Excellent written and verbal communication skills with both technical and non-technical audiences.
• Strong organizational, prioritization, and stakeholder management skills.
• YAFOS Certification — required.

Responsibilities

• Define the product vision, strategy, and roadmap for CAI modernization.
• Gather, document, prioritize, and manage requirements from stakeholders.
• Translate business needs into user stories, acceptance criteria, and backlog items.
• Collaborate with architects, developers, UX/UI designers, and vendors on technical approaches.
• Prioritize features and work based on business value, risks, and dependencies.
• Facilitate Agile ceremonies and manage the backlog.
• Act as liaison between business stakeholders and delivery teams.
• Define KPIs and track product performance.
• Support change management, user adoption, and training.
• Ensure security, accessibility, data privacy, and compliance.

Skills

Product Management

Public-Sector Modernization

Legacy Application Modernization

Digital Transformation

Product Roadmap

User Stories

Product Backlog

Agile

Scrum

Azure DevOps

Jira

Data Conversion Testing

Microsoft Technologies

Azure

Stakeholder Management

Business Process Reengineering

WCAG 2.1

YAFOS Certification

Education

Bachelor's degree in Business, Information Systems, Computer Science, or related field

Tools

Azure DevOps

Jira

Job description

Commonwealth of Pennsylvania – Public Utility Commission (PA PUC) seeks an experienced Product Manager to lead the modernization of its Consumer Affairs Information (CAI) application, coordinating with business and technical stakeholders to ensure alignment with Commonwealth standards for architecture, security, accessibility, and data privacy.

The role manages the product backlog and user stories, facilitates Agile ceremonies, and oversees testing and implementation across design, development,