Product Manager – CAI Modernization (Hybrid)

RICEFW Technologies Inc; Harrisburg (Dauphin County); Hybrid; USD 120,000 - 150,000; Full time

Job summary

RICEFW Technologies Inc. seeks an experienced Product Manager to lead the PA PUC CAI modernization initiative. You will own the product vision, roadmap, and backlog, guiding collaboration among architects, developers, UX/UI designers, and vendors to deliver a compliant, accessible solution.

You will define success metrics, manage stakeholder expectations, and drive change management while ensuring security and data privacy alignment with enterprise standards.

Qualifications

• 5+ years in modernizing legacy apps or leading digital transformation.
• Experience gathering and converting stakeholder needs into actionable backlogs.
• Proven experience with Agile/Scrum methodologies and tools (Azure DevOps, Jira).
• Experience with large data conversions and data migration testing.
• Excellent written and verbal communication with technical and non-technical audiences.
• Strong organizational and prioritization skills to manage competing demands.
• Experience with enterprise application modernization and migrating to modern architectures.
• Familiarity with Microsoft tech stack, Azure, or CMS; knowledge of accessibility standards (WCAG) is a plus.
• Public-sector or Commonwealth/state agency collaboration experience is highly desired.

Responsibilities

• Own the product vision, strategy, and roadmap for CAI application modernization.
• Elicit, document, prioritize, and manage business and functional user stories from stakeholders across the Commission.
• Translate business needs into clear user stories, acceptance criteria, and backlog items.
• Collaborate with architects, developers, UX/UI designers, and vendors on modern approaches.
• Prioritize features based on value, risk, dependencies, and goals.
• Facilitate agile ceremonies and serve as liaison between business and delivery teams.
• Define KPIs and monitor progress for the modernized CAI application.
• Support change management, user adoption, and training.
• Ensure alignment with security, privacy, WCAG, and compliance standards.
• Identify risks and drive resolutions.

Skills

Legacy modernization

User stories

Agile/Scrum

Data conversions

Communication

Prioritization

Enterprise modernization

Microsoft / Azure familiarity

Process improvement

Education

Bachelor's degree in Business / IS / CS

Tools

Azure DevOps

Jira

Job description

RICEFW Technologies Inc. seeks an experienced Product Manager to lead the PA PUC CAI modernization initiative. You will own the product vision, roadmap, and backlog, guiding collaboration among architects, developers, UX/UI designers, and vendors to deliver a compliant, accessible solution.

You will define success metrics, manage stakeholder expectations, and drive change management while ensuring security and data privacy alignment with enterprise standards.