Product Manager: Public-Sector CAI Modernization

Mbi Llc

Harrisburg (Dauphin County)

On-site

USD 120,000 - 160,000

Full time

3 hours ago

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Job summary

Mbi Llc is seeking a Product Manager to lead the CAI application modernization, driving the vision, roadmap, and backlog for a multi-million dollar public-sector initiative in the United States. You will gather requirements from diverse stakeholders, translate them into actionable user stories, and collaborate with architects, developers, designers, and vendors to implement modern solutions.

You will facilitate agile ceremonies, define success metrics, and support change management while

Qualifications

Experience leading $10M+ large-scale public-sector modernization efforts.
Strong ability to elicit, document, prioritize, and manage business and functional user stories.
Translates business needs into clear user stories, acceptance criteria, and backlog items.
Collaborates with architects, developers, UX/UI designers, and vendors on modern technical approaches.
Prioritizes features based on value, risk, dependencies, and goals.
Facilitates agile ceremonies (backlog refinement, planning, reviews, retrospectives).
Serves as liaison between business stakeholders and delivery team.
Defines success metrics and KPIs for modernization initiatives.
Supports change management, user adoption, and training.
Ensures alignment with security, accessibility WCAG, data privacy, and compliance.
Identifies risks, dependencies, and impediments and drives resolution.
Provides status updates to IT leadership and sponsors.

Responsibilities

Own the product vision, strategy, and roadmap for the CAI modernization initiative.
Elicit, document, prioritize, and manage user stories from stakeholders across the Commission.
Translate needs into clear user stories, acceptance criteria, and backlog items.
Collaborate with solution architects, developers, UX/UI designers, and vendors on modern approaches.
Prioritize features and technical work based on business value and risks.
Facilitate agile ceremonies as needed.
Serve as primary liaison between business stakeholders and the delivery team.
Define and track KPIs for the modernized CAI app.
Support change management, adoption, and training efforts.
Ensure alignment with Commonwealth and PA PUC standards for security, WCAG, privacy, and compliance.
Identify risks and impediments and drive resolutions.
Provide regular status updates to IT leadership and sponsors.