Product Manager, Billing (Senior Staff)

Kong; United States; Remote; USD 120.000 - 160.000; Vollzeit

Zusammenfassung

Kong is hiring a Product Manager, Billing to lead the product and systems work behind how Konnect makes money: entitlements, metering, checkout, invoicing, provisioning, and related enterprise and marketplace motions.

You will be the product owner of Konnect's commercial operating layer, turning sales into accurate invoices and a seamless customer experience. This role collaborates with Finance, Sales, and Engineering to scale revenue.

Qualifikationen

• Experience in product management for billing/monetization
• Understanding of entitlement and metering concepts
• Ability to drive cross-functional initiatives
• Knowledge of pricing strategies and monetization flows

Aufgaben

• Set a multi-year direction for Konnect pricing, metering, entitlements, and invoicing.
• Build the entitlements model to define access across Konnect and reflect in billing.
• Translate pricing decisions into production reality: configuring plans, reshaping metering, updating contracts, guiding migrations.
• Run the event pipeline, aggregation, and reporting to show usage and charges with high accuracy.
• Own self-serve checkout and subscription lifecycle including changes, renewals, and migrations.

Kenntnisse

Product management

Billing systems

Cross-functional collaboration

Pricing strategy

Jobbeschreibung

Are you ready to unlock intelligence?

If you don't think you meet all of the criteria below but are still interested in the job, Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

The Mission

Kong is building the future of AI connectivity, empowering developers to connect, secure, and scale their applications with speed and intelligence.

We are hiring a Product Manager, Billing to lead the product and systems work behind how Konnect makes money: entitlements, metering, checkout, invoicing, provisioning, and the enterprise and marketplace motions that surround them.

In this role you are the product owner of Konnect's commercial operating layer: the systems that translate what Sales sells and what customers use into what ends up on an invoice.

That means plan and entitlement design, the usage metering pipeline, self-serve checkout and subscription lifecycle, customer organization and billing admin experiences, enterprise billing workflows (CPQ sync, custom contracts), and cloud marketplace billing.

You will work hand-in-hand with Product Growth, Pricing Packaging, Finance, GTM, Sales, and Engineering.

This role reports to the Sr Director, Product (Platform) and sits at the intersection of two multi-year transformations: Kong's move from a single-product API gateway company into a multi-product enterprise, and Monetization's company-wide overhaul of pricing and packaging.

The Billing, Provisioning, and Fulfillment program has historically been manual and relationship-driven.

Your job is to turn it into a product, so Sales can sell more, Finance can bill more accurately, and customers get an experience that matches the quality of what they are paying for.

What You'll Do

Platform Vision

Set a multi-year direction for how Konnect prices, meters, entitles, and invoices. Decide what becomes shared platform capability versus what stays feature-specific, and sequence delivery so near-term work lands without creating long-term drag.

Unified Entitlements

Build the entitlements model that determines what every customer can access within Konnect. Make entitlements a first-class concept that is consistently defined in contracts, enforced in-product, honored by provisioning, and reflected in billing.

Pricing Packaging Delivery

Act as the product and systems counterpart to Monetization. Translate pricing and packaging decisions into production reality: configuring plans, reshaping metering, updating contracts, coordinating customer migrations, and making sure a rollout doesn't disrupt existing revenue.

Metering Usage Visibility

Run the event pipeline, aggregation layer, and reporting experiences that show customers what they consumed and what they are being charged. Hold a financial-grade bar on accuracy, auditability, and reconcilability.

Checkout Subscription Lifecycle

Own how customers self-serve onto a plan, change plans, renew, lapse, and reco